Job Overview
Location
Remote
Job Type
Full-time
Category
Cybersecurity
Date Posted
February 17, 2026
Full Job Description
đź“‹ Description
- • Join Immersive Labs as a Cyber Security Consultant in Dubai, UAE, and become a pivotal member of our expanding Cyber Resilience team. This role is designed for a dedicated professional who thrives on building deep, long-term partnerships with key customers, ensuring they maximize the value of the Immersive One Platform and achieve their cyber resilience objectives through a structured, programmatic approach.
- • Unlike traditional, project-based consultancy, you will be embedded with the client, acting as a trusted, long-term advisor. Your primary mission is to understand the customer's unique cyber strategy and vision, aligning and complementing it with the capabilities of the Immersive One Platform to drive cyber resilience and maturity.
- • Your success is intrinsically linked to the customer's success. You will be the go-to expert, adapting to diverse situations, demonstrating agile, on-the-spot thinking, and providing expert guidance to all levels of the organization, from C-suite executives to frontline teams.
- • Key responsibilities include partnering with customers to define and achieve their business objectives and cybersecurity initiatives. You will develop strategic roadmaps focused on enhancing cyber workforce resilience through a programmatic methodology.
- • Engage effectively with C-level executives, technical cybersecurity professionals, and major business units by delivering insightful Executive Business Reviews (EBRs). Your deep cybersecurity knowledge will be instrumental in recommending program enhancements and proposing new initiatives, driving the adoption and utilization of the Immersive Labs Platform to its fullest potential.
- • Stay abreast of the rapidly evolving threat landscape by actively participating in the cybersecurity community, monitoring emerging threats, industry trends, and new technologies. This continuous learning will enable you to provide cutting-edge advice and solutions.
- • Act as the voice of the customer, collaborating closely with our product, content, and engineering teams. Your feedback and insights will directly influence product innovation and development, ensuring our platform remains at the forefront of cyber resilience solutions.
- • Provide crucial Program Management support, assisting customers in integrating and operationalizing Immersive Labs into their cybersecurity programs sustainably. You will leverage platform metrics, custom reports, and insightful data to demonstrate the tangible value created throughout the customer's journey.
- • Serve as a primary escalation point and liaison between sales, product leadership, and client accounts. You will be the initial point of contact for sales teams regarding service delivery questions within your assigned accounts.
- • In collaboration with the Customer Success Manager (CSM), you will co-deliver Executive Business Reviews (EBRs), presenting executive-level reports and strategic insights that foster long-term account health and identify expansion opportunities.
- • This role offers a unique opportunity to make a significant impact by helping the world's leading organizations, such as Citi, Pfizer, Humana, and HSBC, fortify their defenses and protect their revenues and brand reputations.
- • Immersive Labs, founded in 2017, has rapidly grown from a small startup to a global leader with over 300 employees, backed by significant funding and recognized as a Best Place to Work on multiple occasions. Join a team that is passionate about innovation and making a real difference in the cybersecurity landscape.
- • The ideal candidate will be adaptable, possess strong interpersonal skills, and be capable of building rapport and trust with a diverse range of stakeholders. Your ability to translate complex technical concepts into clear, actionable advice will be crucial for success.
- • Embrace our core values: Driven, Inclusive, Customer Centric, and One Team. Your ambition will fuel innovation, your inclusive nature will foster collaboration, your customer focus will ensure client success, and your team spirit will contribute to our collective achievements.
- • For the right candidate, Immersive Labs can support relocation from the United Kingdom to the United Arab Emirates, offering a fantastic opportunity to live and work in a dynamic international hub.
- • This is more than just a job; it's a chance to be part of a mission to build a more cyber-resilient world, working with cutting-edge technology and alongside some of the brightest minds in the industry.
🎯 Requirements
- • Minimum of 5 years of work experience in an information security practitioner or consulting role, coupled with experience in a Customer Success or similar client-facing capacity.
- • Extensive experience in client-facing roles, with a proven track record of consulting and presenting to both C-level executives and technical stakeholders.
- • Proficiency in IT fundamentals, including computer hardware, software, databases, networking, security principles, and software development concepts.
- • Authoritative knowledge of information security concepts, domains, compliances, and standards, with the ability to articulate technical concepts in a clear, jargon-free manner.
- • Hands-on experience with operating systems (Windows & Linux), common security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments.
- • Demonstrated experience in leading technical presentations for diverse audiences across all organizational levels.
🏖️ Benefits
- • Additional benefits allowance to be used towards pension, healthcare, and housing.
- • Generous time off, including 25 days annual leave, 2 volunteering days, and a birthday half-day, alongside flexible and remote working options.
- • Comprehensive support for family and personal well-being, including enhanced parental leave, mindfulness groups, and critical illness cover.
- • Opportunities for career and learning development, including access to the Immersive Labs platform and a 'Learn Anything' fund.
- • Company-wide benefits such as share options, sales incentives, and a Recognition & Rewards program.
- • Informal or formal flexible working arrangements, such as flexible start/finish times, reduced hours, or job sharing.
- • Active social calendar with monthly events and sports clubs, plus bi-annual EMEA HQ gatherings and regular in-region in-person meetings.
Skills & Technologies
Linux
Remote
Degree Required
About Immersive Labs Limited
Immersive Labs Limited provides a cloud-based cyber workforce resilience platform that delivers hands-on cybersecurity labs, threat simulations, and skills assessments for enterprises, governments, and critical infrastructure. The SaaS offering continuously maps individual and team capabilities against evolving threats, enabling organizations to measure, build, and prove cyber readiness across technical and non-technical staff. Founded in 2017 and headquartered in Bristol, UK, the company serves Fortune 500, defense, and public-sector clients worldwide through on-demand, browser-based training environments.
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