Data Center Engineer

Bet365

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Join bet365, a global leader in the online gambling industry, as a Data Center Engineer and play a pivotal role in maintaining and enhancing the infrastructure that powers our revolutionary platform. Since our inception in 2000, bet365 has consistently pushed boundaries, driven by innovation and a commitment to delivering an unparalleled customer experience. Founded by Denise Coates CBE, we have grown into a powerhouse employing over 9,000 dedicated individuals, serving a vast and diverse customer base of over 100 million users across 27 languages. Our strategic focus on In-Play betting has not only cemented our market-leading position but also redefined the industry landscape, offering an expansive and immersive experience across 96 sports and an astonishing 700,000 streaming events annually. At peak times, we manage over 750 concurrent sporting fixtures and stream more live sports than any other operator in Europe, a testament to our robust and scalable infrastructure. This immense operational scale translates into handling over 6 billion HTTP requests daily and processing more than 2 million bets per hour, underscoring the critical importance of a highly available, performant, and secure data center environment.
• As a Data Center Engineer at bet365, you will be at the forefront of ensuring the operational excellence of our state-of-the-art data centers. This is a unique opportunity to work within a dynamic and fast-paced environment where your expertise will directly contribute to the seamless delivery of our services to millions worldwide. You will be responsible for the hands-on management, maintenance, and troubleshooting of our data center facilities, encompassing a wide range of critical systems including power, cooling, cabling, and physical security. Your day-to-day activities will involve proactive monitoring of infrastructure health, responding to incidents with speed and efficiency, and implementing preventative measures to minimize downtime and ensure business continuity. This role demands a deep understanding of data center operations and a commitment to upholding the highest standards of reliability and performance.
• Key responsibilities will include:
• Performing routine inspections and maintenance of all data center infrastructure components, including UPS systems, generators, PDUs, CRAC/CRAH units, and fire suppression systems, to ensure optimal functionality and prevent potential failures.
• Responding to and resolving critical infrastructure alerts and incidents in a timely and effective manner, often under pressure, to minimize impact on services and customer experience.
• Executing planned maintenance activities, upgrades, and installations of data center hardware, including server racks, network equipment, and power distribution units, adhering to strict change control procedures.
• Managing and maintaining the physical network infrastructure, including structured cabling systems (copper and fiber optic), ensuring proper termination, testing, and documentation.
• Collaborating closely with internal IT teams, including network engineers, system administrators, and security personnel, to support their infrastructure requirements and troubleshoot complex issues.
• Implementing and enforcing data center security policies and procedures, including access control, surveillance monitoring, and physical security measures, to protect our valuable assets.
• Maintaining accurate and up-to-date documentation of the data center environment, including asset inventory, network diagrams, and operational procedures, to facilitate efficient management and knowledge transfer.
• Participating in capacity planning and forecasting for power, cooling, and space, ensuring that the data center can scale to meet future business demands.
• Conducting root cause analysis for infrastructure-related incidents and developing corrective actions to prevent recurrence.
• Staying abreast of industry best practices, emerging technologies, and regulatory requirements related to data center operations and recommending improvements to enhance efficiency, reliability, and sustainability.
• Assisting in the commissioning and decommissioning of data center equipment and services.
• Performing regular audits of the data center environment to ensure compliance with safety regulations and internal standards.
• Contributing to the development and refinement of disaster recovery and business continuity plans as they relate to the physical infrastructure.
• Providing on-call support as required, demonstrating a commitment to ensuring 24/7 operational integrity.
• Proactively identifying opportunities for infrastructure optimization and cost savings without compromising performance or reliability.
• Ensuring a clean, organized, and safe working environment within the data center facilities at all times.
• Working effectively as part of a remote team, leveraging communication tools to maintain seamless collaboration and knowledge sharing.
• Supporting the implementation of new data center technologies and methodologies to drive innovation and efficiency.
• Adhering to all company policies and procedures, including health and safety guidelines, to maintain a secure and productive workplace.
• Developing a comprehensive understanding of the bet365 business operations to better align data center support with strategic objectives.
• Engaging in continuous learning and professional development to maintain a high level of technical expertise in the ever-evolving field of data center management.
• This role offers a challenging yet rewarding career path within a company that values innovation, performance, and employee growth. You will have the opportunity to make a significant impact on a global scale, working with cutting-edge technology and alongside a team of highly skilled professionals. If you are a proactive, detail-oriented, and results-driven individual with a passion for data center infrastructure, we encourage you to apply.

🎯 Requirements

• Proven experience in data center operations and infrastructure management, with a strong understanding of critical facility systems (power, cooling, fire suppression).
• Hands-on experience with structured cabling systems (copper and fiber optic), including installation, termination, and testing.
• Familiarity with data center monitoring tools and incident management processes.
• Ability to work independently and as part of a remote team, with excellent communication and problem-solving skills.
• Willingness to participate in an on-call rotation.

🏖️ Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holiday allowance.
• Opportunities for professional development and training.
• Remote work flexibility.

Skills & Technologies

Remote

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Bet365

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About Bet365

Bet365 is a global online gambling company offering sports betting, casino, poker, and bingo. Founded in 2000, it is one of the world's largest online betting companies. Bet365 provides a comprehensive range of betting markets and live in-play betting options across a wide variety of sports and events. The company is known for its user-friendly platform, competitive odds, and extensive customer support. It operates under licenses in numerous jurisdictions worldwide, adhering to strict regulatory standards. Bet365 is committed to responsible gambling practices, offering tools and resources to help customers manage their betting activity.

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