
Job Overview
Location
Canada
Job Type
Full-time
Category
Software Engineering
Date Posted
February 26, 2026
Full Job Description
đź“‹ Description
- • Join SpryPoint Services Inc., a recognized leader in modernizing the utility industry and a recipient of the prestigious Deloitte Technology Fast 50 Canada and Fast 500 North America awards in 2025. We are at the forefront of innovation, providing a truly cloud-native customer service and operations platform specifically designed for the evolving needs of modern utilities. Since our founding in 2011 by seasoned industry veterans, SpryPoint has experienced remarkable growth, transforming from a profitable startup into a dynamic company of 300 employees. We proudly serve over 100 utility clients across North America and the Caribbean, empowering them to enhance their services to the communities they support.
- • Our mission is clear: utility leaders deserve superior technology solutions. In an era where utilities face immense pressure to replace outdated legacy systems, manage escalating operational complexities, and meet increasingly sophisticated customer expectations, SpryPoint delivers. With over a decade of dedicated experience and a proven history of successful implementations for water, electric, and gas utilities, we have solidified our reputation as an indispensable and trusted partner. Our comprehensive suite of solutions, including SpryCIS, SpryEngage, SpryMobile, and SpryWallet, is engineered to revolutionize the entire meter-to-cash process, bringing efficiency and modernity to every step.
- • What truly distinguishes SpryPoint is our commitment to 'updates, not upgrades,' ensuring our clients always benefit from the latest advancements without disruptive overhauls. This philosophy, combined with our user-centric design principles and an unwavering dedication to customer success, forms the bedrock of our client relationships. Our strategic growth is further bolstered by significant investment partnerships, including Norwest Venture Partners since 2023 and a new collaboration with Insight Partners announced in 2026. These partnerships fuel our acceleration while reinforcing our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
- • As a Data Developer at SpryPoint, you will play a critical role in our mission to transform an essential industry. You will be instrumental in designing, developing, and maintaining robust data reporting solutions, utilizing powerful tools such as Metabase. This position offers a unique opportunity to work collaboratively with diverse, cross-functional teams, ensuring the utmost accuracy, integrity, and availability of data. Your contributions will directly impact our ability to provide insightful analytics and drive data-informed decision-making, ultimately optimizing our clients' operations and enhancing their service delivery.
- • Your responsibilities will encompass the full data development lifecycle. This includes gathering and analyzing data requirements from stakeholders, translating business needs into technical specifications, and designing efficient data models. You will be responsible for writing complex SQL queries, stored procedures, and functions to extract, transform, and load (ETL) data from various sources into our data warehouse or reporting databases. Developing and maintaining data pipelines to ensure timely and accurate data flow will be a key aspect of your role. Furthermore, you will be tasked with creating and optimizing reports, dashboards, and visualizations using Metabase, enabling users to easily access and interpret critical business information.
- • Collaboration is central to this role. You will work closely with software engineers, product managers, and business analysts to understand data structures, identify data quality issues, and implement solutions. Your expertise will be crucial in troubleshooting data discrepancies, performing root cause analysis, and implementing preventative measures. You will also contribute to the development and enforcement of data governance policies and procedures, ensuring compliance and security standards are met. Continuous improvement is encouraged, and you will have the opportunity to research and recommend new technologies and methodologies to enhance our data capabilities and reporting efficiency. This role is ideal for a proactive individual who thrives in a fast-paced, innovative environment and is passionate about leveraging data to drive tangible business outcomes for our utility clients.
Skills & Technologies
About SpryPoint Services Inc.
SpryPoint Services Inc. provides a new generation of customer service and operations software, empowering utilities to contend with the industry’s rapid pace of change. Their platform streamlines meter-to-cash processes, reducing friction from field operations to back-office tasks. Serving utilities across the Americas, SpryPoint offers solutions for water, sewer, electric, and gas sectors. The company's platform includes an omnichannel customer portal and integrated payment processing. SpryPoint's dedication to modernizing CIS systems is reflected in their recognition as a 2025 Deloitte Technology Fast 500™ company in North America, highlighting their growth and innovation.


