Data Science Manager, Payments

Monzo Bank Limited

Job Overview

Location

Cardiff, London or Remote (UK); London

Job Type

Full-time

Full Job Description

📋 Description

• As a Data Science Manager for Payments at Monzo Bank, you will be at the forefront of shaping how we leverage data to drive innovation and growth within our critical payments division. This is a leadership role where you will manage a talented team of Data Scientists and Data Analysts, fostering their development and guiding their work to ensure Monzo remains a world-class leader in payments products and customer experience.
• You will collaborate closely with Product and Engineering teams in an agile environment, championing the strategic use of data to bring new ideas to life through rigorous analytical approaches. Your primary focus will be on enabling revenue and customer growth, directly impacting Monzo's global ambitions.
• A key aspect of your role will be to provide data leadership and embed a data-driven culture into our product development lifecycle. You will develop a deep strategic understanding of the payments business, translating complex challenges into structured, actionable projects that deliver tangible results.
• You will be responsible for defining the long-term strategy for the Payments Data team, creating comprehensive roadmaps for all team projects. This includes generating impactful insights that can pivot and direct our Payments strategy, and advising on the global expansion strategy for Monzo's payments offerings.
• Effective collaboration is paramount. You will liaise with Product and Engineering managers to ensure the right data is collected, enabling the production of relevant and actionable business insights. Your ability to influence and align stakeholders across various levels and disciplines will be crucial for success.
• Monzo operates with a strong belief in data-driven decision-making, supported by a robust data platform. Our Data team's mission is to 'Enable Monzo to Make Better Decisions, Faster.' You will contribute to this mission by leveraging our technology stack, which includes Google Cloud Platform, dbt, BigQuery SQL, and Python for data science. While we don't expect expertise in all tools, a strong understanding of data science methodologies and tools is essential.
• You will play a vital role in hiring, developing, and retaining top-tier data talent, ensuring the team has the skills and motivation to tackle complex challenges. This involves understanding what it takes to manage and nurture high-performing individuals.
• Your work will directly influence product development and strategic decisions. You will be instrumental in building a strategic understanding of the business, identifying opportunities for data to drive significant impact, and ensuring that the team's efforts are aligned with Monzo's overarching goals.
• You will work with executive and C-level peers, demonstrating strong stakeholder management skills and the ability to communicate complex data insights in a clear and compelling manner to diverse audiences.
• The role offers a unique opportunity to work autonomously within a fast-growing, dynamic business, shaping the future of payments at Monzo. You will be empowered to drive initiatives and see the direct impact of your work on product enhancements and business outcomes.
• You will be a key leader in building a discipline of exceptional Data Scientists and Analysts, dedicated to making Monzo world-class in its Payments products and customer experience. This involves not just managing, but actively mentoring and growing the capabilities within your team.
• You will contribute to the strategic direction of Payments, working on initiatives that support revenue and customer growth, and potentially advising on international expansion efforts.
• The role requires a proactive approach to identifying data needs and opportunities, ensuring that the infrastructure and processes are in place to support advanced analytics and machine learning applications within the payments domain.
• You will be a champion for data literacy across the Payments organisation, helping to empower other teams to leverage data effectively in their day-to-day operations and strategic planning.
• Ultimately, you will be responsible for the strategic direction, execution, and impact of data science initiatives within the Payments division, ensuring that Monzo continues to lead the market through data-informed innovation and exceptional customer experiences.

🎯 Requirements

• Proven experience managing and developing a team of Data Scientists and/or Data Analysts.
• Strong strategic data leadership capabilities with a passion for using data to inform business decisions and drive product innovation.
• Experience working with executive or C-level peers and managing stakeholders across various seniorities and disciplines.
• Proficiency in a variety of Data Science tools and techniques (e.g., business intelligence, experimentation, causal inference, machine learning) and coding languages (Python and SQL).
• Experience in building data products or contributing to data-driven product development.
• Familiarity with cloud data platforms (e.g., Google Cloud Platform) and data warehousing concepts (e.g., dbt, BigQuery SQL) is highly desirable.

🏖️ Benefits

• Competitive salary (£102,000 to £125,000) and stock options.
• Generous annual learning budget of £1,000 for books, training courses, and conferences.
• Flexible working hours and a commitment to work-life balance, with the option for UK remote working.
• Relocation assistance and visa sponsorship available for eligible candidates.
• Comprehensive health and wellbeing benefits, including private medical insurance and mental health support.

Skills & Technologies

Python

AWS

GCP

Remote

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Monzo Bank Limited

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About Monzo Bank Limited

Monzo Bank Limited is a UK-regulated digital bank offering personal, joint, and business accounts, savings, loans, overdrafts, and mortgages via a mobile-first platform. Licensed by the PRA and FCA, it provides real-time spending notifications, budgeting tools, and fee-free foreign transactions. Founded in 2015 as Mondo, it rebranded in 2016 and serves over nine million customers.

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