Data Systems Operations Lead

Dourolabs XYZ Inc.

Job Overview

Location

North America - Remote

Job Type

Full-time

Full Job Description

📋 Description

• Own and manage all runtime requirements for Pyth Pro, including monitoring, provisioning, risk metrics, and SLA management to ensure institutional-grade reliability and performance
• Establish measurable service targets for each iteration and track improvements in system reliability, risk reduction, and service quality over time
• Translate operational challenges into automated solutions by identifying repetitive manual tasks and designing systematic automation for feed provisioning and feed reviews
• Ensure all price feeds meet strict quality standards and institutional requirements for fidelity, latency, and uptime from primary data sources
• Lead end-to-end incident response for market data outages, conducting data forensics to quantify user impact and implement fixes that measurably reduce recurrence
• Make high-stakes operational decisions during critical incidents, prioritizing rapid resolution while documenting root causes and systemic improvements
• Architect resilient systems by proactively identifying potential failure modes and designing preventive measures that minimize human error and downtime
• Bridge technical operations with institutional users and data providers by managing relationships, translating their needs into technical requirements, and advocating internally for operational enhancements
• Balance hands-on execution of operational tasks with strategic planning for long-term infrastructure improvements and service scalability
• Communicate complex technical concepts to both engineering teams and C-suite executives, ensuring alignment on priorities, risks, and service improvements
• Champion operational excellence by focusing on reliability that directly impacts customer trust, not theoretical perfection or unnecessary complexity
• Lead projects from concept to implementation, owning outcomes including automation deployment, incident prevention metrics, and service target achievement
• Collaborate with global teams across North America, South America, Europe, and Asia in a fully remote, digital-first environment to deliver mission-critical market data infrastructure
• Work within a dynamic DeFi ecosystem where adaptability, speed, and problem-solving are essential to keep pace with evolving market needs and institutional expectations
• Contribute to the growth of Pyth’s Amsterdam hub by aligning operational strategy with technical and business development objectives
• Maintain fluent English communication to support global stakeholders, including prime brokers, exchanges, crypto infrastructures, and institutional traders
• Drive cultural adoption of operational discipline by modeling accountability, systematic thinking, and customer-centric problem-solving across the organization

🎯 Requirements

• 5+ years in technical engineering operations, data systems engineering, or technical project management for distributed systems
• Proven track record running mission-critical systems with experience in incident management and on-call operations
• Deep understanding of data systems and distributed infrastructure
• Experience with financial markets, market data, or real-time systems
• Background at tier-1 financial institutions (exchanges, prime brokers), crypto exchanges, or infrastructure providers
• Able to communicate complex technical concepts to both engineers and C-suite executives

🏖️ Benefits

• Remote-first work environment with global team alignment across North America, South America, Europe, and Asia
• Opportunity to work on mission-critical infrastructure serving institutional clients in the DeFi and financial markets
• High-impact role with direct influence on the reliability and adoption of Pyth Pro, the institutional-grade market data solution
• Startup-level speed and autonomy to solve complex problems and drive innovation in a fast-evolving market

Skills & Technologies

Express

Senior

Remote

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Dourolabs XYZ Inc.

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About Dourolabs XYZ Inc.

Dourolabs XYZ is a technology firm focused on blockchain infrastructure and decentralized data services. It develops open-source software and APIs that connect real-world data to distributed networks, with a core emphasis on oracle systems and secure data verification. The company supports developers and enterprises building Web3 applications by providing reliable data feeds, governance tools, and scalable middleware. Its offerings span cross-chain compatibility, cryptographic proofs, and decentralized finance integrations, aiming to enhance transparency and resilience in digital ecosystems.

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