Deal Desk Analyst

HubSpot, Inc.

Job Overview

Location

Office - Bengaluru, India

Job Type

Full-time

Full Job Description

📋 Description

• As a Deal Desk Analyst at HubSpot, you will play a critical role in supporting the operational foundation of the global Deal Desk function, ensuring accurate and efficient execution of commercial workflows that enable scalable growth and exceptional customer experiences.
• You will own and execute Deal Desk and quote-to-cash workflows with a focus on accuracy, efficiency, and policy compliance, while supporting non-standard commercial requests, approvals, and exceptions requiring sound judgment and operational oversight.
• You will partner with Sales, Finance, Legal, Customer Success, and Deal Strategy teams to facilitate efficient deal execution, improve operational service levels, and drive process consistency and scalability across the deal lifecycle.
• You will identify opportunities to streamline workflows, reduce manual effort, and improve operational efficiency through process improvement initiatives, system enhancements, workflow automation, and the adoption of AI-enabled solutions, serving as a trusted operational advisor to regional sales teams.
• You will contribute to the evolution of how HubSpot supports complex global deal motions by developing expertise in commercial operations while working in a hybrid environment in Bengaluru, India, aligned with HubSpot’s mission to help organizations grow better.

🎯 Requirements

• 3–6 years of experience in Deal Desk, Quote-to-Cash, Revenue Operations, Sales Operations, Commercial Operations, Order Management, or a related operational function.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ownership mindset and ability to drive issues through resolution.
• Strong analytical and problem-solving skills with a focus on continuous improvement.
• Effective communication skills and experience collaborating with cross-functional stakeholders.
• Ability to quickly learn and navigate multiple systems, tools, and business processes.

🏖️ Benefits

• Hybrid work model in Bengaluru, India, offering flexibility and connection with team and peers.
• Opportunity to work on AI-enabled solutions that improve operational scale and effectiveness.
• Exposure to cross-functional collaboration with Sales, Finance, Legal, Customer Success, and Revenue Operations teams.
• Access to HubSpot’s award-winning culture grounded in commitments like Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART.
• Commitment to supporting candidates with accommodations for disability, travel limitations, or other needs during the hiring process.

Skills & Technologies

Remote

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HubSpot, Inc.

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About HubSpot, Inc.

HubSpot is a developer of cloud-based CRM software for marketing, sales, customer service, and operations. Founded in 2006 and headquartered in Cambridge, Massachusetts, the company offers integrated tools that help businesses attract visitors, convert leads, close deals, and manage customer relationships. Its platform includes email automation, content management, analytics, and AI features, serving over 194,000 customers in more than 120 countries.

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