Deal Registration Specialist- IN

Arctic Wolf Networks, Inc.

Job Overview

Location

Remote - IND - Karnataka

Job Type

Full-time

Full Job Description

📋 Description

• Review and process deal registrations submitted by Channel Partners, identifying and resolving issues using established guidelines and sound judgment.
• Serve as a data steward for Salesforce (SFDC), ensuring accurate creation and ongoing maintenance of Partner, Prospect, and Customer account records in alignment with defined processes.
• Assist with Partner Operations reporting by generating and analyzing data from SFDC dashboards as assigned.
• Independently respond to inquiries related to deal registrations, opportunities, and Partner Operations requests, providing clear, timely, and helpful responses.
• Resolve questions and issues concerning deal registrations, account creation, and Partner Operations workflows to maintain operational integrity.
• Provide backup support to adjacent Sales Operations teams to ensure continuity of key functions during absences or high-volume periods.
• Support special projects as they arise, contributing to broader operational priorities and process improvements within the Channel organization.
• Maintain consistent communication across Channel, Sales, Channel Partners, and Sales Operations teams to align on deal registration processes and data accuracy.
• Operate within a 2 pm – 11 pm IST schedule to support global team coordination and partner engagement.
• Ensure all duties are performed in compliance with Arctic Wolf’s Information Security policies, standards, and controls to protect business information.
• Adhere to background check requirements and comply with U.S. export control laws and regulations where applicable.
• Utilize strong verbal and written communication skills to facilitate cross-functional collaboration and clarify complex operational details.
• Work effectively in a fast-changing environment while maintaining high standards of quality, attention to detail, and process adherence.
• Demonstrate self-motivation and organizational skills to manage multiple priorities without direct supervision.

🎯 Requirements

• Two or more years’ experience in sales/channel operations or a similar role
• Proficiency with Salesforce.com (SFDC) or equivalent Customer Relationship Management tool
• Ability to work in a fast-changing environment while maintaining quality and attention to detail
• Excellent verbal and written communication skills
• Motivated, organized, and self-starter mindset
• Willingness to work 2 pm – 11 pm IST schedule

🏖️ Benefits

• Equity for all employees
• Flexible annual leave, paid holidays, and volunteer days
• Comprehensive private benefits plan including medical insurance for employee and family, life insurance (3x compensation), and personal accident insurance
• Fertility support and paid parental leave
• Employee Assistance Program
• Access to Arctic Wolf’s Pack Unity program promoting diversity, equity, inclusion, and belonging

Skills & Technologies

Remote

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Arctic Wolf Networks, Inc.

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About Arctic Wolf Networks, Inc.

Arctic Wolf Networks delivers cloud-native cybersecurity operations through a managed detection and response platform. The company provides 24×7 security monitoring, threat detection, incident response, vulnerability management, and security awareness training for mid-market and enterprise organizations. Its concierge security team model combines proprietary technology with human expertise to help clients strengthen security posture, reduce alert fatigue, and meet compliance mandates across hybrid cloud, on-premises, and industrial environments.

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