Job Overview
Location
Remote - Canada
Job Type
Full-time
Category
Operations
Date Posted
May 14, 2026
Full Job Description
đź“‹ Description
- • As a Deal Support Quality & Strategy Manager at Samsara Inc., you will play a pivotal role in ensuring operational excellence across the Deal Support organization by building, implementing, and maintaining a quality program that supports the accuracy, efficiency, and consistency of deal lifecycle processes.
- • Day to day, you will audit deal-related interactions and workflows, apply quality assurance rubrics, analyze data using Excel and Google Sheets to derive insights, design coaching frameworks, support quality programs through investigative projects, collaborate with Sales, Sales Operations, and Systems teams, and champion Samsara’s cultural principles including Focus on Customer Success and Win as a Team.
- • Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations in agriculture, construction, transportation, and manufacturing to harness IoT data for safer, more efficient, and sustainable operations. As a recently public company, Samsara offers autonomy and long-term impact, with a mission to improve the safety, efficiency, and sustainability of physical operations powering the global economy.
- • In this role, you will develop expertise in quality assurance program design, data-driven process improvement, cross-functional collaboration, and coaching frameworks, while contributing to scalable quality culture and gaining exposure to complex sales operations in a high-growth IoT technology leader.
🎯 Requirements
- • 3-5 years of experience in quality assurance, process improvement, or operations, with at least 2 years directly focused on executing quality programs
- • Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
- • Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
- • Excellent written and verbal communication skills, with ability to deliver constructive feedback and present findings clearly to stakeholders
- • Meticulous attention to detail and passion for continuous process improvement
- • Ability to work independently in a dynamic and fast-paced environment
🏖️ Benefits
- • Flexible, employee-led remote work model
- • Professional development stipend
- • Comprehensive health and parental leave plans
- • Performance-based bonus/variable pay and equity (for eligible roles)
- • Opportunity to earn above-market compensation over time for top performers
- • Inclusive work environment with commitment to equal opportunity and accommodations for disabilities
Skills & Technologies
About Samsara Inc.
Samsara Inc. provides a cloud-based Industrial IoT platform that combines hardware sensors, cameras, and AI analytics to help commercial fleets and industrial organizations track vehicles, equipment, and sites in real time. The system captures data on location, fuel usage, driver behavior, asset utilization, and safety events, then presents insights through web and mobile dashboards to improve operational efficiency, reduce costs, and enhance safety and compliance for customers worldwide.
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