Job Overview
Location
Remote - Mexico
Job Type
Full-time
Category
Operations
Date Posted
May 14, 2026
Full Job Description
📋 Description
- • The Deal Support Quality & Strategy Manager at Samsara plays a pivotal role in ensuring operational excellence across the Deal Support organization by building, implementing, and maintaining a quality program that supports accuracy, efficiency, and consistency in deal lifecycle processes.
- • Day to day, the role involves auditing deal-related interactions and workflows, applying quality assurance rubrics, analyzing data using Excel and Google Sheets to derive insights, designing coaching frameworks, supporting quality programs through investigative projects, collaborating with Sales, Sales Operations, and Systems teams, and championing Samsara’s cultural principles.
- • Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations in agriculture, construction, transportation, manufacturing, and field services to harness IoT data for safer, more efficient, and sustainable operations. As a recently public company, Samsara empowers employees to shape the future of physical operations with autonomy and long-term impact.
- • In this role, you will develop expertise in quality assurance program design, data-driven process improvement, cross-functional collaboration, and coaching frameworks while contributing to scalable, sustainable operations that power global industries and advance your career in a high-growth, innovative environment.
🎯 Requirements
- • 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
- • Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
- • Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
- • Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
- • A meticulous attention to detail and a passion for continuous process improvement
- • Ability to work independently in a dynamic and fast-paced environment
🏖️ Benefits
- • Above-market total compensation through base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company
- • Flexible, employee-led remote work model
- • Professional development stipend
- • Comprehensive health and parental leave plans
- • Opportunities for rapid career development and experimentation in a culture that supports long-term growth and impact
Skills & Technologies
About Samsara Inc.
Samsara Inc. provides a cloud-based Industrial IoT platform that combines hardware sensors, cameras, and AI analytics to help commercial fleets and industrial organizations track vehicles, equipment, and sites in real time. The system captures data on location, fuel usage, driver behavior, asset utilization, and safety events, then presents insights through web and mobile dashboards to improve operational efficiency, reduce costs, and enhance safety and compliance for customers worldwide.
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