Job Overview
Location
2 Locations
Job Type
Full-time
Category
Product Management
Date Posted
May 27, 2026
Full Job Description
đź“‹ Description
- • Oversee accounting reconciliations for a portfolio of Defined Contribution clients, ensuring timely and high-quality delivery of cash and investment reconciliations.
- • Manage and monitor operations team outputs in a virtual environment, providing oversight of accounting work performed by remote teams.
- • Conduct regular meetings with operations managers in accounting delivery to align on performance, timelines, and quality standards.
- • Perform end-to-end accounting tasks for select clients with specific contractual obligations, ensuring compliance with service level agreements.
- • Monitor and analyze client delivery metrics related to accounting services, using data to identify trends, gaps, and opportunities for improvement.
- • Consult internally and with clients on accounting-related topics arising from plan design changes, mergers, acquisitions, and divestitures.
- • Review all accounting deliverables prior to release to clients, ensuring accuracy and adherence to internal controls and contractual requirements.
- • Support client plan audits and reporting activities by preparing documentation and coordinating with internal and external stakeholders.
- • Identify training needs and collaborate with performance team managers to implement action steps that enhance team capabilities and service quality.
- • Conduct root cause analysis of administrative gaps that impact money flow, and propose and implement corrective actions to prevent recurrence.
- • Maintain awareness of financial impacts to clients, their retirement plans, and Alight resulting from the timeliness and quality of accounting tasks and fund movements.
- • Define corrective actions and provide follow-up oversight with performance teams and external parties to resolve reconciliation and funding issues.
- • Leverage internal policies, tools, and Wealth Solutions operational best practices to ensure consistent and compliant service delivery.
- • Work effectively with Shared Service groups to coordinate resources, resolve escalations, and optimize delivery efficiency.
- • Demonstrate coaching experience by providing feedback, guiding team members, and fostering professional development in a virtual setting.
- • Apply strong communication and client listening skills to consult with clients, understand their needs, and deliver tailored accounting solutions.
- • Exhibit analytical and problem-solving skills to resolve complex reconciliation and funding discrepancies under tight deadlines.
🎯 Requirements
- • Possess accounting skills
- • Possess an understanding of defined contribution domain
- • Apply effective communication skills; client listening and consulting
- • Able to work with virtual teams in and outside of the U.S.
- • Demonstrate coaching experience and familiarity with feedback approaches
- • Exhibit analytical and problem-solving skills; ability to consult and drive decisions to resolve reconciliation & funding situations
🏖️ Benefits
- • Health, dental, and vision coverage starting Day One
- • Retirement plans with contribution matching
- • Generous time off and parental leave
- • Continuing education and career growth opportunities
- • Flexible working arrangements with a camera-on culture
- • Recognition as a “Great Place to Work” and Fortune’s “Best Companies to Work For”
Skills & Technologies
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About Alight, Inc.
Alight, Inc. is a leading cloud-based provider of integrated benefits solutions. The company offers a comprehensive suite of services designed to help employers manage their employee benefits programs effectively. These services include health and wellbeing solutions, retirement plan administration, payroll services, and financial wellbeing tools. Alight focuses on leveraging data and technology to personalize employee experiences, improve health outcomes, and drive financial security for individuals and their families. They serve a diverse range of clients, from small businesses to large enterprises, aiming to simplify complex benefits landscapes and empower employees to make informed decisions about their health, wealth, and wellbeing.
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