Delivery - don t see what you re looking for? Join our Delivery Talent Community!

Thunder

Job Overview

Location

Remote US

Job Type

Full-time

Full Job Description

📋 Description

• Are you a seasoned Salesforce Delivery professional seeking your next impactful career move, but don't see a perfect match for your skills on our current job board? Gem.com, Inc. invites you to join our exclusive Delivery Talent Community, a dynamic network for experienced Salesforce and AWS ecosystem experts. This is your opportunity to connect with us and ensure you're considered for future roles that align precisely with your unique expertise and career aspirations.
• We are actively building a world-class Delivery team, and our talent community is the first place we look when new opportunities arise. As a remote-first company with a presence across the US, from Hawaii to New York City, and a dedicated Delivery team in the Philippines, we foster a truly global and collaborative environment. We are a collective of curious, collaborative problem-solvers dedicated to innovation and continuous improvement within the Salesforce and Amazon consulting space.
• Our regular openings span a wide array of critical roles, including Technical Architects and Leads, Solution Architects, Consultants, Engagement Managers, Project Managers, Business Analysts, and various leadership positions. If you possess a strong background in Salesforce, particularly within Sales Cloud, Service Cloud, Revenue Cloud, Data Cloud, Agentforce AI, or the AWS ecosystem, especially Amazon Connect, and you're passionate about delivering exceptional client outcomes, we want to hear from you.
• At Gem.com, Inc., we believe in empowering our team members to 'Forge Your Own Path.' This isn't just a job; it's a platform for you to shape your career. Whether you're drawn to contributing to presales efforts, refining our established methodologies, or pioneering entirely new solutions and service offerings, the opportunity to innovate and make a significant impact is yours to seize. We encourage you to apply to our Talent Community so we can keep you informed about roles that leverage your specific skills and ambitions.
• Our culture is built around being 'Builders.' We thrive on a remote-first, global team dynamic where curiosity, collaboration, and problem-solving are paramount. You will have the chance to actively refine existing processes, tackle complex challenges, and contribute to shaping the future trajectory of Salesforce and Amazon consulting services. If you are driven by a desire to build, innovate, and grow, you will find yourself in excellent company.
• We are committed to fostering an environment where your contributions are recognized and rewarded. As part of our Delivery team, you will engage with cutting-edge technologies and work on transformative projects for a diverse range of clients. Your expertise will be instrumental in helping our clients harness the full potential of the Salesforce and AWS platforms to achieve their strategic business objectives.
• The ideal candidate is not just technically proficient but also possesses excellent communication and interpersonal skills, enabling them to effectively collaborate with clients and internal stakeholders. You should be adept at understanding complex business requirements and translating them into robust, scalable, and innovative technical solutions. A proactive approach to problem-solving, a commitment to continuous learning, and a passion for delivering high-quality results are essential.
• Joining our Talent Community means becoming part of a forward-thinking organization that values its people. We are dedicated to providing a supportive and dynamic work environment where you can thrive both professionally and personally. We are looking for individuals who are eager to contribute to our growth and success, and who are excited about the prospect of working with a talented and passionate team.
• We encourage you to apply even if you don't meet every single qualification listed in a specific job description. We believe in the potential of our candidates and recognize that diverse experiences and skills can bring immense value. If this opportunity resonates with you and aligns with your career goals, we strongly encourage you to submit your application to our Talent Community. We are deeply committed to building and supporting a diverse team through inclusive and equitable hiring practices, and we are proud to be an Equal Opportunity employer.
• Thank you for your interest in the incredible culture and team we are building at Gem.com, Inc. We are excited about the possibility of you joining our 'rocketship' and contributing to our continued success. We look forward to hearing from you and exploring how your talents can help us achieve our shared goals.

🎯 Requirements

• Proven experience in Salesforce ecosystem delivery, with a strong understanding of Sales Cloud, Service Cloud, Revenue Cloud, Data Cloud, or Agentforce AI.
• Experience with AWS ecosystem, particularly Amazon Connect, is highly desirable.
• Demonstrated ability to architect, design, and implement complex Salesforce or AWS solutions.
• Excellent communication, collaboration, and client-facing skills.

🏖️ Benefits

• Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life and Disability Insurance.
• Stock options in a fast-moving, high-growth company, offering ownership and impact.
• Opportunities for professional growth through mentorship, certifications, and hands-on experience with cutting-edge technology.

Skills & Technologies

AWS

Remote

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Thunder

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About Thunder

Thunder is a boutique consulting partner that specializes in helping organizations leverage Salesforce and Amazon Connect to build innovative AI-powered customer service solutions. They serve a wide range of industries, including technology, media, manufacturing, and federal government, empowering businesses to re-architect their contact centers for eye-popping efficiency. With over 300 customers and a 4.9-star rating on AppExchange, Thunder offers GSI-level talent and US-based teams to deliver AI contact centers with unmatched experience, ensuring clients can confidently launch and manage next-generation customer engagement strategies.

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