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Knowde, Inc. logo

Deployment Director

Job Overview

Location

Remote

Job Type

Full-time

Category

Operations

Date Posted

November 14, 2025

Full Job Description

đź“‹ Description

  • • Own the end-to-end deployment of Knowde’s digital marketplace and SaaS solutions across the world’s largest chemical manufacturers, distributors, and buyers—bringing a 5-trillion-dollar industry online for the first time.
  • • Build and lead a global deployment organization from the ground up, defining strategy, hiring top talent, and establishing repeatable playbooks that scale across continents and cultures.
  • • Translate complex chemical-industry workflows into elegant, phased rollouts that minimize disruption, maximize adoption, and deliver measurable ROI within the first 90 days of go-live.
  • • Partner directly with C-suite executives at Fortune 500 chemical companies to secure buy-in, align on success metrics, and co-create change-management programs that transform decades-old processes overnight.
  • • Architect data-migration strategies that safely move millions of SKUs, regulatory documents, and pricing records from legacy ERPs, LIMS, and home-grown systems into Knowde’s cloud-native platform.
  • • Orchestrate cross-functional teams of solution architects, product managers, regulatory experts, and customer success managers to deliver multi-site, multi-language deployments on aggressive timelines.
  • • Establish governance frameworks—KPIs, risk registers, steering committees, and executive dashboards—that keep every stakeholder informed and every milestone on track.
  • • Design and run immersive training academies for chemists, sales reps, supply-chain analysts, and customer-service agents, ensuring each user group becomes a confident evangelist for digital commerce.
  • • Negotiate and manage deployment budgets ranging from $1M to $50M, optimizing resource allocation across professional services, third-party integrators, and cloud infrastructure.
  • • Serve as the voice of the customer inside Knowde, funneling deployment insights back to engineering and product teams to accelerate roadmap priorities and eliminate friction points.
  • • Pioneer industry-first best practices—such as automated SDS compliance checks and AI-driven product recommendations—that become competitive moats and market differentiators.
  • • Mitigate regulatory and cybersecurity risks inherent in handling sensitive chemical formulations, trade-secret IP, and global trade-compliance data.
  • • Create a culture of relentless execution and customer obsession within your organization, celebrating wins, learning from setbacks, and iterating faster than any traditional consultancy can.
  • • Travel up to 40 % to customer sites across North America, Europe, and Asia, building trust through face-to-face workshops, plant tours, and executive briefings.
  • • Report directly to the COO with full P&L accountability for deployment revenue, margin, and customer NPS, influencing company-wide strategic decisions and investor narratives.
  • • Leave a legacy as the leader who dragged an entire industry into the digital age, unlocking billions in market efficiencies and setting the standard for every chemical company that follows.

🎯 Requirements

  • • 10+ years leading large-scale enterprise software deployments (ERP, CRM, or marketplace) for Fortune 500 manufacturing or chemical companies
  • • Proven track record delivering at least one $20M+ global program on time and on budget
  • • Deep familiarity with chemical-industry value chains, regulatory frameworks (REACH, TSCA, GHS), and supply-chain complexity
  • • Executive presence and bilingual fluency in English plus one additional language (Spanish, German, or Mandarin preferred)
  • • Nice-to-have: MBA or advanced degree in Chemical Engineering, Supply-Chain Management, or Digital Transformation

🏖️ Benefits

  • • Fully remote-first culture with quarterly off-sites in global innovation hubs
  • • Equity package that captures the upside of digitizing a 5-trillion-dollar industry
  • • Unlimited PTO plus mandatory two-week recharge at year-end
  • • Annual professional-development stipend of $10K for conferences, certifications, or executive coaching
  • • Comprehensive health, dental, vision, and mental-wellness coverage for you and dependents from day one

Skills & Technologies

Remote

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Knowde, Inc. logo
Knowde, Inc.
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About Knowde, Inc.

Knowde operates a digital marketplace and SaaS platform connecting buyers and sellers of chemicals, ingredients, and polymers. The company provides product catalogs, technical data, regulatory documents, and e-commerce tools to streamline research, sourcing, and procurement for formulators, manufacturers, and distributors across life sciences, food, personal care, coatings, and industrial sectors.

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