Job Overview
Location
Virginia-Remote
Job Type
Full-time
Category
Operations
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • The New Business Case Manager I role at Pacific Life Insurance Company is essential to ensuring that new life insurance applications are processed accurately, completely, and in compliance with regulatory standards, directly supporting the company’s mission to protect policyholders’ futures.
- • Day to day, the role involves reviewing new business applications for completeness and accuracy, analyzing case information to determine appropriate actions, following up on outstanding requirements, communicating with agents and financial institutions, utilizing CMD resources to verify product and regulatory requirements, and maintaining timely, professional outreach to ensure smooth case processing.
- • Pacific Life is a purpose-driven organization that values collaboration, innovation, and industry leadership, offering employees the support, balance, and resources to make a meaningful impact while growing their careers in a stable, ethical environment.
- • In this role, you will develop deep expertise in life insurance underwriting processes, regulatory compliance, and customer service excellence, while building cross-functional relationships with underwriting, distribution, and marketing teams, and strengthening your ability to manage high-volume workloads with precision and empathy.
🎯 Requirements
- • Ability to work effectively in a team environment
- • Experience working successfully with a variety of customers, preferably within the financial services industry
- • Clear verbal and written communication skills
- • Ability to complete assignments in a high-volume, fast-paced environment, balancing accuracy, speed, and thoroughness
- • Understanding of NB and UW terminology (labs, APSs, MVRs, etc.) or willingness to learn
- • Familiarity with underwriting requirements based on age and amount criteria
🏖️ Benefits
- • Medical, Dental, Vision, and Wellbeing Reimbursement Account available from day one
- • Generous paid time off including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- • Paid Parental Leave and Adoption Assistance Program
- • Competitive 401k savings plan with company match and additional contribution regardless of participation
- • Commitment to diversity, inclusion, and authenticity in the workplace
Skills & Technologies
About Pacific Life Insurance Company
Pacific Life Insurance Company is a mutual life insurer founded in 1868 and headquartered in Newport Beach, California. It provides life insurance, annuities, mutual funds, and investment products to individuals, businesses, and pension plans. The company manages assets through Pacific Life Insurance Company and Pacific Life & Annuity Company, supporting retirement, wealth transfer, and asset accumulation needs. It operates nationwide, distributing products via financial advisors, brokers, banks, and institutional channels, and is licensed in all 50 states and the District of Columbia.
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