Deployment Strategist Lead - Mexico

📋 Description

• • Embark on a groundbreaking journey as a Deployment Strategist Lead at ElevenLabs, a pioneering AI research and product company at the forefront of transforming human-computer interaction through advanced voice AI technology.
• • This is a unique opportunity to act as a foundational leader, essentially a co-founder for a new market, spearheading the expansion of ElevenLabs' innovative voice and audio AI solutions into Mexico.
• • You will be instrumental in identifying, nurturing, and closing strategic customer accounts, understanding their most pressing challenges, and architecting bespoke solutions that leverage our cutting-edge AI models.
• • Your primary mission will be to open up a new market, build and lead a high-performing team of forward-deployed engineers within the region, and ensure our technology delivers tangible, high-impact results for our clients.
• • This role demands a blend of strategic vision, technical acumen, leadership prowess, and an entrepreneurial spirit, operating with the agility and autonomy of a startup within the robust framework of a rapidly scaling organization.
• • You will engage directly with strategic customers, delving deep into their critical audio and voice AI requirements, pinpointing their most significant pain points, and translating these needs into actionable deployment strategies.
• • A key responsibility involves building and mentoring a team of forward-deployed engineers, fostering a culture of excellence, innovation, and customer-centricity.
• • You will meticulously identify relevant use cases by immersing yourself in customer problems and workflows, collaborating closely with your team and the broader ElevenLabs engineering force to implement our voice and audio AI technology into groundbreaking solutions.
• • The role requires you to design and architect sophisticated, bespoke integrations, ensuring our technology integrates seamlessly into diverse customer products and operational environments.
• • You will serve as a trusted advisor to customers, guiding them on best practices for implementing our voice and audio AI models to achieve maximum effectiveness and ROI.
• • A significant part of your role will involve presenting the outcomes of your team's work and proposing future initiatives to a wide array of stakeholders, from technical teams to C-suite executives, articulating complex technical concepts with clarity and conviction.
• • You will act as a crucial bridge between the field and our core product development, collaborating closely with our Research and Product teams to channel invaluable insights gathered from customer engagements back into the evolution of ElevenLabs' software products and AI models.
• • Developing and delivering compelling demonstrations of our voice and audio AI technology will be essential for engaging both new and existing customers, showcasing the power and versatility of our offerings.
• • You will proactively scope out potential applications for our AI solutions across new industries, driving the expansion of our AI capabilities into diverse sectors globally.
• • Taking full ownership of the end-to-end execution of major projects for our most strategic partners is paramount, requiring hands-on involvement to ensure the delivery of high-impact, transformative solutions.
• • Daily collaboration with customers' engineering and executive teams will be critical to guarantee the optimal implementation and ongoing success of ElevenLabs' technologies.
• • This position offers an unparalleled opportunity to shape the future of AI voice technology in a new market, working with a world-class team that is building the best AI products in the world and driving significant impact for global enterprises.