Job Overview
Location
NYC
Job Type
Full-time
Category
Product Management
Date Posted
June 26, 2026
Full Job Description
đź“‹ Description
- • Perform quality control inspections on diamonds and gemstones to ensure they meet Nivoda’s established standards before acceptance or shipment.
- • Receive consolidated diamond and gemstone shipments via courier partners, verify contents against documentation, and mark orders as received in the Nivoda system.
- • Repackage diamonds and gemstones for outbound shipments, ensuring secure and compliant handling, and update the Nivoda system with accurate tracking and destination details.
- • Hand-deliver diamonds directly to local customers in NYC when required, maintaining strict chain-of-custody protocols.
- • Collect diamonds from local suppliers, conduct on-site quality assessments, and package them for shipment to designated destinations.
- • Create outbound shipments using the Nivoda platform, generate shipping labels, and distribute them to suppliers to ensure timely and traceable delivery.
- • Liaise with suppliers regarding shipment schedules, documentation, and discrepancies, and forward all related invoices to the finance department.
- • Assist customer support with inquiries related to shipping status, order updates, and urgent delivery requests, providing accurate and timely information.
- • Process returned diamonds from customers, inspect for condition and compliance, and update inventory records accordingly.
- • Follow up with courier partners to resolve delays, confirm delivery status, and ensure service level agreements are met.
- • Support daily administrative operations of the NYC office, including inventory management, supply ordering, and general office maintenance.
- • Advise management and team members on process improvements to enhance efficiency, reduce delays, and strengthen quality control protocols in the local office.
- • Maintain meticulous records of all incoming and outgoing shipments, quality checks, and inventory movements within the Nivoda system.
- • Ensure compliance with internal policies and industry best practices for handling high-value gemstones and diamonds.
- • Contribute to a culture of integrity, professionalism, and operational excellence aligned with Nivoda’s company values.
🎯 Requirements
- • Hands-on experience with diamonds and gemstones or GIA certification
- • Proven experience in stock control of high-value products
- • Attention to detail is a must
- • Honesty, professionalism, and integrity
- • Familiarity with courier services and tracking systems
- • Alignment with Nivoda’s company values and culture
🏖️ Benefits
- • Medical (United Healthcare), Dental, & Vision (Guardian Life) benefits
- • 401K benefit (Guideline Inc)
- • Generous holiday allowance
- • Plenty of opportunities for growth and learning
- • Chance to join and contribute to a company during its exponential expansion phase
- • Vibrant company culture
Skills & Technologies
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About Nivoda Limited
Nivoda operates a B2B digital marketplace for diamonds and jewelry, connecting suppliers and buyers worldwide. The platform aggregates inventory from manufacturers and wholesalers, offering real-time pricing, secure payments, and global logistics. Headquartered in London with offices in India, Israel, and the U.S., it serves retailers and e-commerce businesses seeking transparent sourcing and efficient fulfillment without holding physical inventory.
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