Job Overview
Location
San Antonio Home Office I
Job Type
Full-time
Category
Product Management
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • The Digital/Technical Product Manager at USAA drives the discovery, delivery, and performance of digital and technology products to enhance member experiences and support the company’s mission of empowering the military community with financial security.
- • Day to day, the role involves leveraging research, data, and market insights to identify opportunities, translate needs into product initiatives, shepherd products from idea to market validation, develop business cases, analyze performance against KPIs and KRIs, build stakeholder relationships, and communicate complex concepts through presentations and documentation.
- • USAA is a mission-driven organization serving military members and their families, grounded in core values of honesty, integrity, loyalty, and service, offering a collaborative environment where product managers work cross-functionally with business, UX, technology, ops, and marketing teams.
- • In this role, the individual will deepen expertise in product lifecycle management, data-driven decision-making, Agile methodologies, and Human-Centered Design, while gaining influence in shaping digital solutions that impact member experience and business outcomes.
🎯 Requirements
- • Bachelor’s degree or 4 years of related experience in lieu of degree
- • 4 years of Digital/Technology Product Management experience including Strategy/Planning, Innovation, UX, Process Engineering, Analytics, or Research/Testing
- • Demonstrated ability to develop, present, influence, and communicate business decisions effectively
🏖️ Benefits
- • Comprehensive medical, dental, and vision plans
- • 401(k) and pension plans
- • Paid time off program with paid holidays and 16 paid volunteer hours
- • Career path planning and continuing education support
Skills & Technologies
About United Services Automobile Association
United Services Automobile Association is a Fortune 500 financial services group headquartered in San Antonio, Texas, founded in 1922 by Army officers to insure each other’s vehicles. Today it provides banking, insurance, investment, and retirement products to current and former members of the U.S. military and their families. The member-owned reciprocal inter-insurance exchange operates under charters in Texas and serves over 13 million members worldwide. The association maintains strict eligibility rules tied to military service and is consistently ranked among the top U.S. insurers and banks for customer satisfaction and financial strength.
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