Job Overview
Location
Boston, MA
Job Type
Full-time
Category
Marketing
Date Posted
June 16, 2026
Full Job Description
đź“‹ Description
- • Lead the day-to-day operations and long-term strategic planning for WHOOP’s global workplace environment to ensure facilities are safe, secure, efficient, and aligned with the company’s high-performance culture.
- • Collaborate closely with the Workplace Experience team to integrate operational excellence with employee experience, ensuring physical spaces support productivity, well-being, and organizational growth.
- • Oversee all aspects of facilities management including building systems maintenance, space planning, move management, and workplace infrastructure to maintain optimal functionality across all locations.
- • Manage and optimize vendor partnerships for cleaning, security, maintenance, catering, and other facility services, ensuring high-quality service delivery and cost efficiency.
- • Implement and enforce workplace security protocols, including access control, emergency preparedness, and compliance with local and federal safety regulations.
- • Drive continuous improvement initiatives to enhance facility efficiency, sustainability, and technology integration, including the adoption of smart building systems and data-driven operational metrics.
- • Serve as the primary point of contact for all facility-related inquiries and incidents, coordinating rapid response to maintenance emergencies, safety concerns, or operational disruptions.
- • Develop and manage the annual facilities budget, tracking expenditures, forecasting needs, and identifying cost-saving opportunities without compromising safety or experience standards.
- • Support the expansion of WHOOP’s physical footprint by leading site evaluations, lease negotiations, fit-out planning, and transition logistics for new or relocated offices.
- • Ensure all facilities operations comply with legal, environmental, and accessibility standards, including ADA, OSHA, and local building codes.
- • Partner with HR, IT, and Finance teams to align facility operations with broader organizational goals, including talent retention, culture building, and operational scalability.
- • Monitor and report on key performance indicators for facility operations, including uptime, response times, employee satisfaction, and cost-per-square-foot metrics.
- • Foster a proactive, service-oriented culture within the facilities team, promoting accountability, innovation, and cross-functional collaboration.
- • Represent WHOOP in external engagements with landlords, contractors, and municipal agencies to maintain strong relationships and ensure regulatory compliance.
- • Stay current on industry trends in workplace design, sustainability, and operational technology to continuously elevate the quality and impact of WHOOP’s physical environments.
🎯 Requirements
- • Proven experience leading facility operations for a growing organization with multiple physical locations
- • Demonstrated expertise in managing building systems, vendor relationships, and workplace security protocols
- • Strong budget management skills with a track record of optimizing facility costs while maintaining high standards
- • Deep knowledge of OSHA, ADA, and other relevant safety and accessibility regulations
🏖️ Benefits
- • Competitive salary and bonus structure
- • Comprehensive health, dental, and vision insurance
- • Unlimited PTO and flexible work arrangements
- • Wellness stipend and fitness equipment reimbursement
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About WHOOP, Inc.
WHOOP, Inc. develops and markets a subscription-based wearable device and mobile application that continuously monitors heart rate, sleep, strain, and recovery metrics. The Boston-based company serves professional athletes, military personnel, and fitness consumers seeking data-driven insights to optimize performance and health. Founded in 2012, WHOOP operates on a hardware-plus-membership model, providing personalized analytics and coaching through its proprietary algorithms and community platform.
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