Director, Field Enablement and Programs

Achievers Corporation

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Lead the Field Enablement and Programs team within the Revenue organization, owning the systems, programs, and relationships that enhance the speed, sharpness, and alignment of go-to-market teams.
• Direct responsibility for GTM onboarding, field readiness, sales programs, and operational rhythms including meetings, internal communications, and events designed to protect selling time across SDRs, AEs, SCs, RVPs, and Customer Success teams.
• Serve as the critical bridge between field-facing revenue teams and product marketing, influencing how messaging and content are developed—not just deployed—across the sales lifecycle.
• Design and implement scalable programs that standardize field enablement processes while adapting to diverse selling motions, including direct and indirect sales channels.
• Collaborate cross-functionally to ensure alignment between sales enablement initiatives and product roadmap, market positioning, and customer success strategies.
• Build and maintain metrics-driven frameworks to measure the effectiveness of enablement programs, identifying gaps and opportunities for improvement in field performance.
• Manage a team of enablement professionals, providing leadership, coaching, and development to drive high performance and accountability across all program areas.
• Partner with revenue leadership to define and refine the go-to-market strategy, ensuring field teams are equipped with the right tools, content, training, and support to execute effectively.
• Own the end-to-end lifecycle of sales programs, from concept and design to rollout, adoption, and iteration based on field feedback and performance data.
• Ensure consistent communication cadences and internal comms protocols that reduce administrative burden on sales teams and reinforce company-wide priorities.
• Champion a culture of continuous learning and field agility by embedding feedback loops, knowledge sharing, and adaptive training methodologies into daily operations.
• Represent the voice of the field in product marketing discussions, advocating for practical, actionable content that meets real-world selling needs.
• Drive adoption of new tools, platforms, and technologies that streamline enablement workflows and improve field productivity.
• Monitor industry best practices in sales enablement and adapt them to Achievers’ unique scale and global customer base of 4.3 million users across 190 countries.
• Maintain alignment with company values by fostering an inclusive, diverse, and equitable environment within the enablement team and across all field-facing programs.
• Report directly to the VP, Revenue, providing regular updates on program performance, team progress, and strategic recommendations for revenue growth.

🎯 Requirements

• Proven experience leading field enablement or sales operations at a company with similar scale and global reach
• Demonstrated success in designing and executing GTM onboarding, field readiness, and sales program initiatives
• Experience bridging product marketing and field sales teams to influence content development and messaging strategy
• Strong track record managing direct and indirect sales motions in a SaaS environment
• Leadership experience managing a team of enablement or operations professionals
• Data-driven mindset with ability to build and interpret metrics that measure enablement effectiveness

🏖️ Benefits

• Opportunity to build a new function from the ground up within a globally recognized employee recognition platform
• Work with 4.3 million users across 190 countries, shaping how recognition is embedded in global sales cultures
• Collaborative, inclusive, and diverse workplace culture that celebrates individual contributions
• Direct reporting line to VP, Revenue with high visibility and strategic influence across the Revenue organization

Skills & Technologies

Onsite

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Achievers Corporation

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About Achievers Corporation

Achievers Corporation provides cloud-based employee recognition and rewards software to enterprises. The platform enables peer-to-peer recognition, service awards, and social celebrations, integrating with HRIS, payroll, and collaboration tools. Analytics dashboards track engagement and retention trends, while a global rewards marketplace offers merchandise, gift cards, and experiences. Founded in 2002 and headquartered in Toronto, the company serves Fortune 1000 clients across North America, EMEA, and APAC, aiming to improve workplace culture and performance through data-driven recognition programs.

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