Director, Global Content Production

Amgen Inc.

Job Overview

Location

United States - Remote

Job Type

Full-time

Full Job Description

📋 Description

• Lead a global team of production operations leaders across North America, Europe, and Asia to ensure operational excellence in content delivery across brands, markets, and channels.
• Oversee the production of thousands of content projects annually across web, CRM, Veeva, digital, print, localization, modular content, and omnichannel platforms.
• Establish and govern the global content supply chain operating model, including service levels, standardized workflows, and production controls to ensure quality, compliance, and efficiency.
• Drive adoption of automation, AI-enabled tools, and modular content solutions to improve productivity, scalability, and content reuse while reducing cycle times and costs.
• Partner with Content Excellence, Brand, Technology, Medical, Legal, Regulatory, and Commercial teams to align production capabilities with evolving business and regulatory needs.
• Manage a global ecosystem of production agencies, creative partners, localization providers, and content operations vendors, ensuring performance meets quality, service, and business expectations.
• Define, monitor, and report on KPIs related to production speed, quality, compliance, cost efficiency, capacity utilization, and stakeholder satisfaction.
• Develop and implement vendor performance frameworks and governance processes to optimize external spend and improve scalability of service delivery.
• Lead organizational talent development and foster a culture of accountability, continuous improvement, and operational discipline within the global content production function.
• Serve as a key business advocate for content supply chain technologies, maximizing value realization from automation platforms and AI-enabled production systems.
• Identify and scale GenAI use cases that increase content throughput and support business growth without proportional increases in cost or resources.
• Ensure consistent, compliant, and high-quality content delivery across all regions and channels while maintaining alignment with life sciences regulatory standards.
• Build strategic partnerships to integrate production operations with broader marketing and commercial strategies, enabling seamless omnichannel execution.
• Manage global production budgets, forecasting, and resource allocation to ensure cost-effective and efficient operations across all geographies.
• Translate high-level content strategy into detailed implementation plans with clear milestones, ownership, and performance metrics.
• Navigate ambiguity and lead change in a dynamic, regulated marketing environment with evolving technology and compliance requirements.

🎯 Requirements

• Doctorate degree and 4 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery
• Master’s degree and 7 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery
• Bachelor’s degree and 9 years of experience in global content production operations, content supply chain management, and digital/omnichannel content delivery
• Proven experience managing global production teams and vendor ecosystems across multiple regions
• Demonstrated success in implementing automation, AI, and modular content solutions in a regulated industry
• Strong project and stakeholder management skills with a record of cross-functional collaboration in matrixed environments

🏖️ Benefits

• Comprehensive employee benefits package including Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• Discretionary annual bonus program or sales-based incentive plan for field sales representatives
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible
• Career development opportunities

Skills & Technologies

Remote

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Amgen Inc.

Visit Website

About Amgen Inc.

Amgen Inc. is a global biotechnology company headquartered in Thousand Oaks, California. Founded in 1980, it discovers, develops, manufactures, and delivers human therapeutics targeting cancer, kidney disease, rheumatoid arthritis, bone disease, and other serious illnesses. Using advanced recombinant DNA and molecular biology techniques, Amgen produces biologic medicines such as Neulasta, Enbrel, and Prolia. The company operates R&D, manufacturing, and distribution facilities worldwide, investing heavily in genomic research to identify novel drug targets. Amgen also partners with academic institutions and smaller biotechs to expand its pipeline, aiming to transform breakthrough science into therapies that significantly improve patients’ lives.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.