Director, Internal Communications (REMOTE)

Cengage Learning Holdings II, Inc.

Job Overview

Location

2 Locations

Job Type

Full-time

Full Job Description

📋 Description

• Translate strategy into understanding, alignment, and action as a strategic communications partner to business leaders, helping connect employees to business priorities and organizational change.
• Serve as the primary communications advisor for assigned leaders and business areas, translating business strategy, priorities, and transformation initiatives into clear, actionable communications that drive employee understanding and engagement.
• Develop and execute communications and change enablement plans, create leader and manager communications resources (toolkits, talking points, presentations, FAQs), and assess employee sentiment to improve understanding, engagement, and accountability during organizational change.
• Partner with HR, Strategy, Finance, Legal, Transformation, and other stakeholders to align messaging across enterprise, business segment, and team levels, ensuring a consistent employee experience while supporting business-specific needs.
• Define success measures and use data-driven insights to evaluate communications effectiveness, establish metrics for employee understanding and engagement, and continuously improve strategies based on feedback and qualitative data.

🎯 Requirements

• Bachelor’s degree required; graduate degree or equivalent experience preferred.
• Minimum of 10 years of communications experience, including internal communications, executive communications, change communications, or related disciplines.
• Experience translating business strategy into communications, engagement, and organizational action.
• Experience supporting organizational change, transformation initiatives, or large-scale business programs.
• Strong executive and leadership communications capabilities with proven success building relationships and collaborating across complex, matrixed organizations.
• Demonstrated ability to influence senior leaders and serve as a trusted advisor.
• Expertise in Microsoft Office applications, including PowerPoint and Excel.
• Excellent writing, editing, storytelling, and presentation development skills with the ability to adapt content to various leadership voices and business priorities.
• Data-driven mindset with experience using employee feedback, engagement, and adoption metrics to evaluate effectiveness.

🏖️ Benefits

• Eligibility to participate in the company’s discretionary incentive bonus program with a target of 25% annual individual bonus.
• Comprehensive Total Rewards package designed to support and empower employees, including health, wellness, and financial benefits.
• Opportunity to work remotely with flexibility in work schedule.
• Direct impact in helping students around the world discover the power and joy of learning through education innovation.
• Access to professional development and growth opportunities within a purpose-driven organization focused on learner success.

Skills & Technologies

Junior

Onsite

Degree Required

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Cengage Learning Holdings II, Inc.

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About Cengage Learning Holdings II, Inc.

Cengage provides higher education course materials, digital learning platforms, and e-textbooks. Its offerings include MindTap, WebAssign, and Cengage Unlimited, serving colleges, universities, students, and lifelong learners worldwide.

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