
Job Overview
Location
Remote - US
Job Type
Full-time
Category
Engineering
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • As Director of Cloud Operations at Firstup Inc., you will lead and evolve cloud infrastructure and operational practices across a globally distributed SaaS platform, ensuring reliability, scalability, and efficiency of systems running across multiple AWS regions in the US and Europe.
- • Day to day, you will partner with Engineering, Security, and Product teams to strengthen operational excellence, enhance system observability, drive continuous improvement in service delivery, and lead a distributed team of engineers across the US and UK to foster a high-performing, collaborative, and growth-oriented environment.
- • Firstup is a mission-driven company improving the employee experience for 40 Fortune 100 companies and over 17 million employees daily through its intelligent communication platform, serving as the communication pipeline for the world's workforce from hire to retire.
- • In this role, you will deepen your leadership impact by shaping cloud strategy, mentoring engineering talent, and driving operational excellence at scale, positioning yourself as a key contributor to Firstup’s growth and innovation in enterprise SaaS.
Skills & Technologies
About Firstup Inc.
Firstup Inc. provides a workforce communications platform that unifies notifications, campaigns, and content delivery across email, mobile, and digital signage. Its cloud software ingests HRIS and engagement data to personalize messages, automate scheduling, and surface analytics for internal communicators and operational leaders. Serving enterprises with distributed or frontline employees, the system integrates with Microsoft 365, Workday, and other core systems to reduce information overload and improve reach, readership, and response rates across corporate and plant locations.
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