Brown & Brown Insurance logo

Director of Marketing Operations & Reporting

Job Overview

Location

Remote - USA

Job Type

Full-time

Category

Data Science

Date Posted

March 15, 2026

Full Job Description

đź“‹ Description

  • • As the Director of Marketing Operations & Reporting at Arrowhead Intermediaries, a part of Brown & Brown Insurance, you will be instrumental in driving marketing transformation and optimizing performance within a highly regulated industry.
  • • This pivotal role focuses on enhancing efficiency, aligning marketing efforts with overarching business objectives, and providing critical, actionable insights through robust performance reporting.
  • • You will be the architect of scalable marketing operations, ensuring that processes are not only effective but also repeatable and adaptable to evolving business needs and partner requirements.
  • • A core responsibility involves overseeing the strategic tracking of marketing priorities, ensuring they are tightly aligned with business goals and that resources are allocated judiciously to maximize impact.
  • • You will champion continuous improvement, fostering a culture of data-driven decision-making and operational excellence across the marketing function.
  • • Your leadership will extend to managing the progress of key marketing initiatives, ensuring seamless execution, proactive issue resolution, and clear communication among all involved teams.
  • • A significant aspect of this role is the development and management of comprehensive marketing analytics and reporting frameworks.
  • • This includes creating insightful dashboards and reports that track Key Performance Indicators (KPIs), offering clear visibility into marketing performance, identifying trends, and quantifying business impact.
  • • You will collaborate closely with marketing leaders and other key stakeholders to refine priority initiatives and operational processes, ensuring a cohesive and efficient marketing engine.
  • • Working hand-in-hand with divisional marketing teams, you will help them track their priorities, ensuring alignment with broader company objectives and facilitating coordinated planning efforts.
  • • This is a hands-on leadership position where you will be expected to not only strategize but also to actively participate in the execution, working alongside your teammates to achieve ambitious goals.
  • • You will be responsible for defining and tracking marketing Objectives and Key Results (OKRs), ensuring that the marketing team's efforts are measurable and directly contribute to strategic outcomes.
  • • The role demands a meticulous attention to detail, a deep understanding of marketing automation platforms, and the ability to translate complex data into clear, actionable recommendations.
  • • You will leverage your expertise to streamline workflows, enhance productivity, and ensure that marketing operations are scalable, repeatable, and highly effective in meeting the needs of business partners.
  • • By establishing robust reporting mechanisms, you will provide essential visibility into marketing performance, enabling data-informed adjustments and strategic pivots.
  • • Your contribution will be vital in ensuring that marketing investments are optimized and that the marketing function delivers tangible business value.
  • • This role requires a proactive approach to identifying and implementing process improvements, thereby enhancing the overall efficiency and effectiveness of the marketing department.
  • • You will be a key player in supporting broader marketing initiatives, contributing to coordinated planning and the successful execution of departmental priorities.
  • • Ultimately, you will be the driving force behind a high-performing marketing operations and reporting function, empowering the team with the insights and processes needed to excel.
  • • The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a proven ability to manage complex projects in a fast-paced, regulated environment.
  • • You will be expected to stay abreast of industry best practices and emerging technologies to continuously refine our marketing operations and reporting capabilities.
  • • This role offers a unique opportunity to shape the future of marketing operations at a respected insurance intermediary, making a significant impact on business growth and success.
  • • Your work will directly influence strategic decisions, resource allocation, and the overall effectiveness of marketing campaigns and initiatives.
  • • You will be a trusted advisor to marketing leadership, providing data-driven insights that guide strategy and execution.
  • • The ability to manage multiple projects simultaneously, prioritize effectively, and deliver results under pressure will be critical for success in this dynamic role.
  • • You will foster strong relationships across departments, ensuring alignment and collaboration to achieve shared objectives.
  • • This position is ideal for a strategic thinker with a passion for operational excellence and a proven ability to leverage data for business advantage.
  • • You will play a key role in ensuring compliance and adherence to regulatory requirements within marketing operations and reporting.
  • • The Director will be responsible for the continuous evaluation and optimization of marketing technology stack to ensure maximum efficiency and ROI.
  • • You will lead the charge in defining and implementing best practices for data governance and quality within the marketing function.
  • • Your insights will be crucial in identifying new opportunities for growth and efficiency through advanced analytics and reporting techniques.
  • • This role is about building a world-class marketing operations function that is both agile and highly effective in supporting business objectives.

Skills & Technologies

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Remote
$150k-160k

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About Brown & Brown Insurance

Brown & Brown Insurance is a publicly traded insurance brokerage and risk-management firm headquartered in Daytona Beach, Florida. Founded in 1939, the company provides commercial and personal insurance, employee benefits, and related services through a network of more than 400 offices across the United States, Canada, and the United Kingdom. It operates as an intermediary between clients and insurance carriers, offering tailored risk solutions to businesses, governmental entities, and individuals while generating revenue primarily through commissions and fees.

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