Job Overview
Location
Remote Office - Portland, ME
Job Type
Full-time
Category
Operations
Date Posted
April 28, 2026
Full Job Description
đź“‹ Description
- • As Director of Operations for Valet & Parking Services at Towne Park, you will lead operational leadership for specific site(s) to achieve financial, client, and guest satisfaction goals while driving business development and retention.
- • You will lead teams in achieving financial and operational targets through positive culture, clear expectations, and policy implementation, while managing budgets, preparing financial plans, and ensuring compliance with corporate procedures.
- • You will partner with hotel leadership to manage property issues, train and coach operational leaders, and drive performance improvements through data-driven assessments of work processes.
- • You will build and maintain client relationships, identify new business opportunities, lead sales efforts, and support talent development through recruitment, training, and succession planning initiatives.
- • You will work in a mission-driven hospitality organization where your impact directly contributes to creating positive experiences for patients, visitors, and guests across healthcare and hospitality environments.
🎯 Requirements
- • Bachelor’s degree from a four-year college or university; MBA or Master’s degree preferred
- • 8-10 years of operations management experience or equivalent combination of education and/or experience
- • Previous experience in a senior leadership role with P&L and income statement responsibility
- • Demonstrated knowledge of budget planning, financial controls, sales, employment practices, and business development
- • Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and ability to manage complex projects under pressure
🏖️ Benefits
- • Medical, dental, and vision insurance, plus accident, critical illness, hospital indemnity, and telemedicine benefits
- • Company-paid basic life and AD&D insurance, short-term and long-term disability
- • 401(k) retirement savings plan with company eligibility
- • Paid time off accrual (up to 136 hours/year), 6 paid holidays, and up to 4 floating holidays
- • Annual incentive bonuses based on job classification and performance
Skills & Technologies
About TOWNE PARK
Towne Park is a leading provider of hospitality services, specializing in parking management, valet services, and shuttle transportation for hotels, resorts, healthcare facilities, and commercial properties. Founded in 1988, the company has grown to operate in numerous locations across the United States and Canada. Towne Park focuses on delivering exceptional guest experiences through well-trained staff, advanced technology, and a commitment to operational excellence. Their services aim to enhance property value, improve customer satisfaction, and streamline operations for their clients. They offer a comprehensive suite of solutions designed to meet the diverse needs of the hospitality and real estate industries, ensuring efficient and professional service delivery.
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