Director of Veterans Programs

Solace Corporation

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Lead Solace's development of a strategic plan to serve Veterans as we scale, including opportunities to engage with the VA on potential partnerships.
• Build and sustain relationships with Veteran Service Organizations (VSOs) to expand Solace's reach and credibility with the Veterans community.
• Develop clinical protocols, referral pathways, and operational workflows that enable Solace advocates to deliver exceptional care navigation for Veterans.
• Serve as the internal expert and voice for Veterans care — educating advocates, physicians, and product teams on VA system navigation, benefits, and Veterans-specific needs.
• Collaborate with Solace's Product and Revenue Cycle Management teams to build scalable tools and processes for Veterans programs.
• Identify and track quality metrics; drive continuous improvement in outcomes for Veteran members.
• Represent Solace in conversations with Congressional stakeholders and federal healthcare policy forums as needed.

🎯 Requirements

• Deep familiarity with Veterans healthcare, VA’s community care programs, and how VA healthcare operations actually work in practice.
• A track record of building programs and partnerships and an understanding of complex federal healthcare environments.
• Exceptional communication skills — equally comfortable presenting to senior federal officials and coaching a frontline advocate.
• Ability to engage with federal partners, particularly the VA, to lead partnership discussions.
• Genuine passion for Veterans and ensuring they receive the care and services they have earned.
• Previous leadership experience in the VA healthcare system (medical center, VISN, or national level) or clinical background (MD, RN, PsyD, LCSW, or similar) with VA experience.
• Prior experience working with Veteran Service Organizations or other large organizations who are dedicated to serving Veterans.
• Familiarity with TRICARE, Medicare, and Medicare Advantage as they intersect with VA benefits.
• Experience in early-stage or high-growth companies where you've had to build programs from scratch.

🏖️ Benefits

• Opportunity to build something that doesn't exist yet with full ownership and mandate to do it right.
• High-visibility role with real impact on solving systemic healthcare challenges for Veterans.
• Work with a lean, mission-driven, and growing Series C startup backed by top-tier venture capital.
• Collaborate with a team that values urgency, precision, and heart in redefining healthcare.
• Be part of a company dedicated to cutting through healthcare red tape to improve patient outcomes.
• Based in the United States with flexibility to contribute to a national mission.

Skills & Technologies

Onsite

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Solace Corporation

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About Solace Corporation

Solace Corporation provides event-driven middleware and streaming data movement solutions that let enterprises connect cloud, on-premises, and IoT environments. Its PubSub+ event brokers, APIs, and managed services enable real-time information flow across applications, devices, and users for financial services, retail, transportation, and government markets. The company supports open protocols like AMQP, MQTT, JMS, and REST, integrates with Kubernetes, Kafka, and serverless platforms, and offers hybrid and multi-cloud deployment options. Headquartered in Ottawa, Canada, Solace was founded in 2001 and serves global customers requiring low-latency, high-throughput, and secure event streaming.

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