Director - Platform Product Management - API & Connectivity

📋 Description

• • As the Director of Platform Product Management for API & Connectivity at FICO, you will be instrumental in shaping the future of our software platform by leading the vision, strategy, and roadmap for its critical API ecosystem and integrations infrastructure. This pivotal role is designed for a seasoned product leader who can orchestrate seamless integrations, ensuring our platform is not only robust and scalable but also exceptionally developer-friendly and secure.
• • Your primary responsibility will be to define and own the multi-year product vision and roadmap for our API platforms, API gateways, and connectivity services. This strategic direction must be meticulously aligned with FICO's overarching company strategy and responsive to evolving market trends, ensuring our platform remains competitive and future-proof.
• • A key focus of this role is to champion developer experience excellence. You will be tasked with creating and enhancing developer portals, Software Development Kits (SDKs), interactive documentation, and sandbox environments. The goal is to streamline and accelerate the onboarding and adoption process for both external partners and internal development teams, fostering a vibrant ecosystem.
• • You will be responsible for designing robust API specifications, implementing effective authentication mechanisms, defining rate-limiting policies, and managing the API lifecycle, including versioning and deprecation strategies. This requires a delicate balance between enabling rapid developer velocity and maintaining stringent security standards.
• • The role involves defining and implementing platform integration patterns and driving the development of ecosystem and marketplace integrations. This will enable seamless and efficient connectivity across a wide array of internal and external systems, unlocking new business opportunities and enhancing operational efficiency.
• • Close collaboration with engineering teams will be essential to ensure the development of scalable, observable, and high-performance API infrastructure. You will partner with architects and engineers to translate product strategy into tangible technical solutions.
• • You will work hand-in-hand with security, compliance, sales, and partnerships teams to establish and enforce governance for API access. This includes ensuring adherence to all relevant regulatory requirements and enabling effective go-to-market strategies for products that leverage our API capabilities.
• • A critical aspect of your role will be establishing and monitoring Key Performance Indicators (KPIs) such as API uptime, usage growth, developer Net Promoter Score (NPS), error rates, and integration revenue. You will leverage data-driven insights to iterate on product strategies and provide regular, insightful reports to executive leadership.
• • To continuously improve our offerings, you will actively conduct developer research, organize hackathons, and build robust feedback loops. This proactive approach will help identify pain points, uncover unmet needs, and generate opportunities for developing new and innovative connectivity capabilities.
• • You will also play a crucial role in influencing platform architecture to ensure maximum extensibility and evaluate strategic decisions regarding the adoption of API management tools, including assessing build vs. buy options.
• • This position offers a unique opportunity to significantly impact FICO's platform strategy, driving innovation in API management and fostering a thriving developer ecosystem that is central to the company's growth and success in the big data analytics space.