Job Overview
Location
Remote - United States
Job Type
Full-time
Category
Product Management
Date Posted
May 20, 2026
Full Job Description
đź“‹ Description
- • As Director of Product Operations at Availity, you will build and scale operational excellence across the product organization, driving cross-functional alignment, optimizing product development processes, improving planning and governance, and enabling product teams to operate efficiently at scale in a mission-driven healthcare technology environment.
- • Day to day, you will develop and lead the Product Operations function, establish scalable processes and operating rhythms across Product, Engineering, Design, Customer Success, Sales, and Marketing, drive product portfolio planning and roadmap governance, build reporting systems and dashboards to track product performance and operational KPIs, partner with Product leadership to improve decision-making through data analysis, optimize product development lifecycle processes, lead tooling and systems strategy for product management platforms, facilitate cross-functional communication and alignment, identify operational bottlenecks and implement continuous improvement initiatives, support strategic initiatives including organizational scaling and change management, and manage and mentor Product Operations team members while fostering a culture of accountability and continuous improvement.
- • Availity is a certified 'Great Place to Work' and a pioneer in healthcare technology, connecting over 2 million providers to health plans and processing over 12 billion transactions annually. Headquartered in Jacksonville, FL with offices in Bangalore, India and a remote workforce across the U.S., Availity is transforming the healthcare landscape by solving communication challenges and creating connections that empower the nation's premier healthcare ecosystem, all while uniting a global team around the mission of bringing focus back to patient care.
- • In this role, you will have the opportunity to shape planning, prioritization, governance, and execution across a complex healthcare technology environment, driving clarity, speed, and alignment at scale. You will thrive in ambiguity, influence at the executive level, use data to improve decision-making, and build operating models that help teams deliver better product outcomes for the market, while gaining deep experience in scaling product operations in a high-growth SaaS environment and advancing your leadership in healthcare technology innovation.
🎯 Requirements
- • Bachelor’s degree in Business, Engineering, Computer Science, or related field; MBA preferred.
- • 8+ years of experience in Product Operations, Product Management, Program Management, Strategy & Operations, or related functions.
- • 3+ years of people leadership experience managing high-performing teams.
- • Strong understanding of product development methodologies including Agile, Scrum, and Lean practices.
- • Proven experience implementing operational processes and scaling cross-functional organizations.
- • Advanced analytical and problem-solving skills with experience using data visualization and reporting tools.
🏖️ Benefits
- • Competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program available from day one.
- • Unlimited PTO for salaried associates plus 9 paid holidays; hourly associates start at 19 days of PTO with same holiday benefits.
- • Education reimbursement and wellness reimbursement of up to $250/year for gym memberships, racing events, weight management programs, etc.
- • Paid Parental Leave for both moms and dads, including birth and adoptive parents.
- • Culture of continuous learning with access to tech stack and industry experts, casual dress code (jeans welcome), and engagement opportunities via Culture teams, Young Professionals Group, and pop-up lunches in Jacksonville.
Skills & Technologies
Go
Remote
Degree Required
About Availity, LLC
Availity operates a nationwide health information network that connects health plans, providers, and technology partners to exchange administrative, clinical, and financial data in real time. The company offers APIs, web portals, and revenue cycle management tools that automate eligibility verification, prior authorization, claims processing, and patient financial engagement. Serving hospitals, physician practices, and payers across the United States, Availity processes billions of transactions annually, reducing administrative costs and improving care coordination.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
