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Director, Professional Research & Evaluation Services

Job Overview

Location

Remote, USA

Job Type

Full-time

Category

Software Engineering

Date Posted

June 25, 2026

Full Job Description

đź“‹ Description

  • • Leads the development and delivery of National University’s externally facing research, evaluation, and advisory services to advance institutional priorities and community impact.
  • • Collaborates with external clients and community partners to understand needs and design tailored research, evaluation, or advisory solutions.
  • • Develops scopes of work, proposals, and engagement strategies for professional services offerings.
  • • Provides oversight across multiple concurrent projects, ensuring high-quality, timely delivery of work products and adherence to contractual obligations.
  • • Coordinates internal faculty, staff, and student contributors to execute project deliverables and maintain resource alignment.
  • • Tracks expenditures, staffing costs, and contribution margins to ensure financial sustainability of service offerings.
  • • Monitors contract performance, resource utilization, and delivery risks to proactively address potential issues.
  • • Builds and maintains strong, trusted relationships with external clients and partners to foster long-term collaboration and expansion of opportunities.
  • • Serves as the primary point of contact and trusted advisor across all client engagements.
  • • Contributes to the strategic growth and sustainability of the professional services portfolio by identifying new revenue streams, market opportunities, and partnership avenues.
  • • Provides input into the positioning, branding, and long-term development of the service delivery model.
  • • Works collaboratively across university departments to leverage internal talent and support project execution.
  • • Recruits, coaches, and develops internal contributors including faculty and staff to ensure quality and scalability of service delivery.
  • • Fosters a culture of quality, continuous improvement, and learning among internal teams and external collaborators.
  • • Applies strong command of research design, program evaluation models, and both quantitative and qualitative methods in real-world contexts.
  • • Synthesizes complex data and communicates technical findings clearly to non-technical stakeholders, including senior leadership.
  • • Demonstrates sound judgment and strategic insight to guide client decision-making and project direction.
  • • Manages multiple priorities effectively while maintaining responsiveness, reliability, and a solutions-focused approach.
  • • Understands financial drivers, pricing logic, and cost modeling to support data-informed, sustainable recommendations.
  • • Identifies opportunities to enhance processes, scalability, and efficiency in service delivery.
  • • Demonstrates maturity, tact, and strong interpersonal skills in sensitive or high-stakes situations.
  • • Performs other duties as assigned, including up to 20% travel for client meetings and stakeholder engagements.

🎯 Requirements

  • • Master’s degree required in a relevant field; Doctoral degree preferred
  • • Eight plus (8+) years of experience in professional research, evaluation, and consulting
  • • Demonstrated experience in scoping, proposal development, and client negotiations
  • • Proven ability to manage multi-project portfolios
  • • Supervisory or team leadership experience in applied or project-based environments
  • • Experience within the higher-education industry preferred

🏖️ Benefits

  • • Comprehensive well-being benefits package for employees and families
  • • Salary range of $79,930.00 - $107,900.00 annually, commensurate with experience
  • • Opportunities for professional growth and development through coaching and training
  • • Flexible remote work arrangement with up to 20% travel requirement

Skills & Technologies

Remote
Degree Required

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About National University System

National University is a private, nonprofit university system headquartered in San Diego, California. Founded in 1971, it offers career-focused undergraduate, graduate, and credential programs tailored for adult learners and military personnel. The university emphasizes flexible scheduling, including online and on-campus evening courses, serving a diverse student body across multiple locations in California and Nevada. Its academic structure encompasses schools of business, education, health, engineering, and professional studies, with accreditation from the WASC Senior College and University Commission.

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