Job Overview
Location
Paris, Paris, France
Job Type
Full-time
Category
Software Engineering
Date Posted
June 22, 2026
Full Job Description
đź“‹ Description
- • Lead a world-class Site Reliability Engineering (SRE) organization of 25+ engineers across Cloud Infrastructure, Database & Storage, Network Infrastructure, Observability Tooling, and the Doctolib Operations Center (DOC).
- • Own the infrastructure strategy and roadmap for cloud, database, network, and observability systems, aligning delivery with company OKRs.
- • Direct the Doctolib Operations Center by establishing incident response standards, driving reduction in mean time to resolution (MTTR), and embedding a blameless post-mortem culture across all engineering teams.
- • Architect and execute a multi-cloud strategy to reduce vendor lock-in, lower migration costs, and enable international expansion into new European markets.
- • Manage network infrastructure at scale, including load balancing, CDN/WAF, VPCs, peering, and zero-trust networking across a high-traffic, multi-country healthcare platform.
- • Treat observability as a product: build and scale metrics, logs, traces, and alerting systems to provide 700+ engineers with genuine visibility into system health and performance.
- • Serve as a senior technical leader within the Platform Engineering organization and broader Tech leadership team, influencing technical direction and decision-making at the executive level.
- • Translate reliability, cost efficiency, and engineering velocity into measurable business outcomes, ensuring infrastructure performance directly supports patient care and innovation speed.
- • Build and nurture a high-performing, people-first engineering culture focused on ownership, accountability, and continuous improvement in SRE practices.
- • Drive the transition from reactive operations to proactive, preventative reliability engineering across the entire engineering organization.
- • Ensure infrastructure resilience directly impacts patient outcomes, as system downtime can delay diagnoses and interrupt healthcare journeys across Europe.
- • Shape the foundational reliability culture that will define Doctolib’s next decade of growth in healthcare innovation.
🎯 Requirements
- • 12+ years in software engineering, including 5+ years leading managers and running infrastructure or SRE organizations at scale
- • Track record of transforming SRE practices from reactive to proactive, with measurable reductions in incidents and MTTR
- • Strong multi-cloud and network infrastructure experience: load balancing, CDN/WAF, VPCs, peering at high-traffic scale
- • Deep database operations background: large-scale transactional systems (PostgreSQL, Aurora), streaming/CDC (Kafka), data layer FinOps
- • Experience building observability platforms with metrics, logs, traces, and alerting to enable engineering teams
- • Sharp process thinking: SLOs, error budgets, incident management, blameless post-mortems
🏖️ Benefits
- • Free comprehensive health insurance for you and your children
- • Parent Care Program: additional leave beyond legal parental leave
- • Free mental health and coaching services through Moka.care
- • Work from abroad for up to 10 days per year via flexibility days policy
- • Up to 14 days of RTT (paid time off)
- • Lunch voucher provided via Swile card
Skills & Technologies
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About Doctolib GmbH
Doctolib is a leading European digital healthcare company that connects patients with healthcare professionals. It offers a comprehensive platform for booking medical appointments online, managing patient records, and facilitating communication between doctors and patients. The service aims to simplify healthcare access, reduce administrative burdens for medical practices, and improve the overall patient experience. Doctolib's ecosystem includes a user-friendly app and website for patients to find doctors, specialists, and dentists, view availability, and book appointments instantly. For healthcare providers, it provides tools for practice management, appointment scheduling, and patient engagement, ultimately contributing to a more efficient and accessible healthcare system across Europe.
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