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Director, Stock Administration

ServiceTitan, Inc.

Job Overview

Location

US Remote

Job Type

Full-time

Full Job Description

📋 Description

• Lead the global equity function at ServiceTitan, a mission-driven company building the AI-powered Operating System of the Trades, ensuring accurate and compliant administration of stock plans that support global growth and employee equity participation.
• Manage day-to-day equity operations including grant, exercise, vesting, and termination of stock options, RSUs, and PSUs via E*TRADE’s EquityEdge Online; oversee ESPP enrollment; create training materials; develop policies and an AI-powered chatbot to support global employee understanding of equity programs.
• Partner with Legal, Finance, People, Accounting, Payroll, and external advisors (PwC, Computershare) to ensure tax compliance, SOX controls, SEC reporting, and seamless integration of equity data during M&A activity and international expansion.
• Drive process efficiency through automation and AI, lead Form 4 filings for Section 16 officers, manage insider trading windows, and support executive estate planning while maintaining strict confidentiality and delivering clear, accessible guidance to employees at all levels.

🎯 Requirements

• 10+ years of progressive stock administration experience, with at least 5 years at a U.S. publicly traded company; Certified Equity Professional (CEP) certification required.
• Strong understanding of U.S. federal and state equity taxation, with experience in global equity administration, particularly in Canada and India, and familiarity with international accounting, tax, and securities law.
• Proficient in Google Suite and MS Office, with advanced Excel skills; experience working directly with Computershare, E*TRADE/EEO, and PwC strongly preferred.
• Exceptional written and verbal communication skills, able to translate complex equity concepts into clear guidance for employees from new hires to executives; positive attitude, strong judgment, and ability to manage competing priorities independently.

🏖️ Benefits

• Flextime, recognition, and support for autonomous work, including flexible time off, leadership training, and rewards through Bonusly and peer-nominated awards.
• Holistic health and wellness benefits: company-paid medical, dental, and vision (with 100% employer-paid options), FSA/HSA, 401k match, telehealth, and One Medical membership.
• Support for all life stages: parental leave, up to $20k in fertility services (IUI/IVF), surrogacy and adoption reimbursement, maternity support via Maven Maternity, free breast milk shipping via Maven Milk, pet insurance, legal and financial planning services.

Skills & Technologies

Remote

Degree Required

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ServiceTitan, Inc.

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About ServiceTitan, Inc.

ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.

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