Dowty Field Service Representative (Roving)

GE Aerospace

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Dowty Field Service Representative, you will provide direction and assistance to work groups to meet assigned objectives.
• This role involves supporting the R391 (C130) Composite Propeller System and related components at a customer site, with the possibility of travel up to 60% of the time.
• You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
• The ideal candidate is a highly motivated and detail-oriented individual with a passion for aerospace technology.
• They thrive in a collaborative environment and are committed to delivering high-quality work.
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products.
• Provide on-site interpretation of data and technical instruction.
• Communicate with Project Engineering, Program Management, and Field Service management regarding status of programs, customer problems, failures, trends, and climate.
• Prepare and submit regular, timely reports to Product Support and Field Service regarding all program activities and problems.
• Assist the customer in scheduling maintenance and workload.
• Ensure parts meet established schedules and make recommendations based on findings.
• Review effectiveness of maintenance actions to identify training needs.
• Perform intermediate and depot level maintenance, including hands-on repair and maintenance of Composite Propeller System and related components.
• Collaborate with the UK services team for civil customer support.
• Work in a controlled environment with exposure to various materials.
• Associate’s Degree or High School diploma / GED from an accredited school or institution.
• Bachelor’s Degree from an accredited college or university OR; a high school diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position.
• Able to lift a minimum of 65 lbs.
• Minimum of 2 years performing extensive repairs and conversions as well as maintenance and repair work on engine and/or propeller maintenance.
• Must be able to pass a non-DOT drug test and a background check.
• 3-4 months training at the Little Rock Air Force Base, Arkansas before final assignment in Youngstown, OH.
• Ability to travel up to 60% worldwide.
• Able to lift up to 65 pounds comfortably.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Proven analytical and continuous improvement mindset.
• Ability to interface at all levels of the organization, both internally and externally.

🎯 Requirements

• Associate’s Degree or High School diploma / GED from an accredited school or institution.
• Bachelor’s Degree from an accredited college or university OR; a high school diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position.
• Minimum of 2 years performing extensive repairs and conversions as well as maintenance and repair work on engine and/or propeller maintenance.

🏖️ Benefits

• Comprehensive benefits and programs to support your health and wellbeing.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage.
• Access to a Health Coach from GE Aerospace.
• The Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions.
• Access to Fidelity resources and planning consultants.
• Tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

Skills & Technologies

Remote

Degree Required

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GE Aerospace

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About GE Aerospace

GE Aerospace is the aviation propulsion division of General Electric, formed in 2024 after the split of GE Vernova. It designs, manufactures and services commercial and military jet engines including the CFM International LEAP and GE9X. Headquartered in Evendale, Ohio, the company supports 36,000 aircraft engines worldwide and is developing next-generation open-fan and hybrid-electric architectures to reduce fuel consumption and emissions. The company also provides digital maintenance, repair and overhaul services across its global network.

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