eCommerce Manager - REMOTE - AP008

Pearltalent

Job Overview

Location

Metro Manila, Philippines

Job Type

Full-time

Full Job Description

📋 Description

• As an eCommerce Manager at Pearl Talent, you will be instrumental in driving the success of online brands across major eCommerce platforms. This fully remote, full-time independent contractor role offers a unique opportunity to work with cutting-edge US and EU startups that are backed by industry giants like OpenAI, a16z, and Founders Fund. You will be the linchpin in managing and optimizing online marketplace operations, with a primary focus on boosting revenue, ensuring the health and compliance of seller accounts, and maintaining operational excellence across platforms such as Amazon, Shopify, and Walmart.
• Your responsibilities will span the entire lifecycle of marketplace operations. You will be tasked with managing seller and vendor accounts, meticulously monitoring key performance indicators (KPIs) and policy compliance, and proactively addressing any issues that could impact account health, such as warnings, violations, or even account suspensions. This requires a keen eye for detail and a deep understanding of platform-specific rules and regulations.
• A significant part of your role will involve optimizing product listings to enhance visibility and conversion rates. This includes conducting thorough keyword research, implementing platform-specific Search Engine Optimization (SEO) best practices, and crafting compelling titles, descriptions, and enhanced brand content. You will also be responsible for competitive analysis, strategic pricing adjustments, and ensuring overall brand consistency and catalog accuracy across all managed platforms.
• Client relationship management is a cornerstone of this position. You will serve as the primary point of contact for assigned client accounts, providing regular updates on performance, offering strategic operational guidance, and managing expectations with professionalism. Building consultative, trust-based relationships is paramount, with the goal of fostering long-term growth and success for the brands you support.
• You will be expected to analyze performance data rigorously. This involves tracking sales, traffic, and conversion metrics, as well as key performance indicators like revenue, sessions, buy box percentage, and advertising performance. Generating comprehensive performance reports and dashboards will be crucial for identifying trends, potential risks, and untapped growth opportunities.
• Operational coordination and issue resolution are also key components. You will collaborate with various teams to manage inventory, fulfillment, logistics, and customer service issues. Your support will extend to promotions, product launches, and catalog expansion, ensuring smooth execution and swift resolution of any order, refund, or operational challenges that arise.
• Furthermore, you will play a strategic role in identifying new sales channels, marketplaces, or opportunities for category expansion. Your recommendations for growth strategies, advertising initiatives, and operational improvements will directly contribute to the long-term revenue scaling efforts of our clients.
• This role demands a proactive, execution-driven individual who can manage multiple priorities in a dynamic, remote environment. You will need to be comfortable working within US time zones, demonstrating flexibility and a commitment to client success. Pearl Talent is dedicated to connecting top-tier global talent with leading startups, offering opportunities for significant career advancement, including potential relocation opportunities and promotions to roles equivalent to those onshore.
• The ideal candidate possesses a strong understanding of eCommerce metrics and conversion drivers, coupled with hands-on experience in managing account health, listings, and platform compliance. Excellent written and verbal English communication skills are essential for effective client interaction and internal collaboration. If you are a results-oriented professional with a passion for eCommerce and a desire to make a tangible impact on high-growth brands, this role offers a challenging and rewarding career path.

🎯 Requirements

• 1-3+ years of experience in eCommerce or marketplace management, with hands-on experience on at least one major platform (Amazon Seller Central strongly preferred).
• Strong understanding of eCommerce metrics, conversion drivers, account health management, listing optimization, and platform compliance.
• Excellent written and verbal English communication skills, with the ability to manage multiple accounts and priorities effectively in a remote setting.
• Proficiency with essential eCommerce tools such as Amazon Seller Central or Shopify or Walmart Marketplace, Google Sheets/Excel, Slack, and project management tools (e.g., Asana, Trello).

🏖️ Benefits

• Competitive salary based on experience and skills.
• Fully remote work arrangement, allowing you to work from anywhere.
• Generous Paid Time Off (PTO) in accordance with company policy.
• Direct mentorship opportunities with global industry leaders.
• Access to continuous learning and development resources for professional growth.
• Opportunities for global networking and collaboration with international teams.
• Health coverage (HMO) after 3 months for full-time employees in the Philippines.

Skills & Technologies

Remote

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Pearltalent

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About Pearltalent

Pearltalent is a recruitment and talent acquisition firm specializing in connecting companies with top-tier professionals across various industries. They offer a comprehensive suite of services, including executive search, contingent staffing, and RPO (Recruitment Process Outsourcing) solutions. Their expertise lies in understanding specific client needs and sourcing candidates with the right skills, experience, and cultural fit. Pearltalent focuses on building long-term partnerships with both employers and job seekers, aiming to streamline the hiring process and ensure successful placements. They leverage technology and a deep understanding of the labor market to deliver efficient and effective talent solutions.

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