
Job Overview
Location
India - Pune
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • The Education Professional supports global training operations through LMS-driven processes, customer communication, and core coordination activities, playing a key role in ensuring smooth delivery of training programs across NICE’s global customer base.
- • Day-to-day responsibilities include managing end-to-end training coordination (scheduling, enrolments, approvals, prerequisites), responding to LMS-related queries, handling shared inbox requests with professional written communication, promoting training programs, generating operational reports, supporting gap analysis, maintaining data quality in the LMS, collaborating with Training Delivery teams, and contributing to process improvements through automation and AI-assisted tools.
- • NICE Ltd. is a global leader in AI-powered software solutions, serving over 25,000 businesses including 85 Fortune 100 companies, with more than 8,500 employees across 30+ countries, recognized for innovation in cloud, AI, and digital transformation.
- • In this role, you will develop expertise in enterprise LMS operations (especially Cornerstone), strengthen cross-functional collaboration, gain experience in process optimization and automation, and build a foundation for career growth in training operations, learning and development, or HR technology within a market-disrupting global organization.
Skills & Technologies
About NICE Ltd.
NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.
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