Email Automation & QA Specialist

Imprint Technologies Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• We are looking for an Email Automation & QA Specialist who thrives at the intersection of content, systems, code, and quality.
• You will be the person who understands how emails are designed, assembled, personalized, and launched in Braze (templates, catalogs, content blocks, Liquid, localization, and tracking).
• You will build AI automations to accelerate and standardize production.
• You will introduce an AI QA layer that flags issues early (before human review), and own the final human QA process and quality bar.
• This is a systems-and-quality role: you will improve and maintain our automation and QA workflows so production stays reliable as we scale.
• You will assemble new email templates from already-developed components in Braze, ensuring the final output matches the original Figma source and approved copy.
• You will build, update, and maintain reusable content blocks and catalog entries across our partner programs.
• You will manage content accuracy, localization, and versioning across a growing library of partner templates.
• You will partner with the design technologist to flag structural/component issues and improve the underlying system.
• You will build and iterate on AI-assisted workflows that convert Figma designs + copy into the content structures we use to power reusable, dynamic templates in Braze.
• You will design and implement an AI QA checklist that runs before human review (e.g., link/UTM validation, Liquid variable presence, localization completeness, dark mode considerations, compliance string presence, etc.).
• You will maintain QA tooling outputs (logs, check reports, tracked issues) so QA is repeatable and measurable.
• You will conduct end-to-end human QA on every email before it reaches the lifecycle team — proofreading, link validation, rendering checks across clients and dark mode, and dynamic content verification.
• You will run inbox testing and document/resolve issues prior to deployment; continually improve the checklist based on issues found.
• You will create lightweight tools/scripts/prompts that standardize repetitive tasks and improve QA quality.
• You will own documentation, versioning, and ongoing maintenance of automations as components, partner programs, and requirements evolve.
• You will support Marketing Ops/Lifecycle with campaign and canvas builds by providing ready content catalogs and thoroughly validated templates in Braze.
• You will manage content setup, dynamic content logic, and final QA to ensure accurate and timely launches.
• You will maintain and update existing campaigns as partner programs evolve — offer swaps, compliance edits, copy updates — with automation where possible and careful review always.
• You will generate, manage, and QA campaign links ensuring all UTM tracking is accurate and functioning correctly.
• You will work with Branch.io or similar deep linking platforms to set up and validate deep links.
• You will build automated checks to catch common tracking issues before launch (broken links, missing UTMs, wrong destinations, mismatched deep links).
• You will troubleshoot and make updates to HTML and Liquid code within existing email templates (within established patterns and guardrails).
• You will maintain a working knowledge of email client rendering and compatibility best practices.
• You will escalate appropriately — and propose systemic fixes to reduce repeats — when automation or templates hit a complexity wall.

🎯 Requirements

• Strong systems thinking and attention to detail — you catch edge cases and take pride in error-free output.
• Practical experience building or operating automation (AI-assisted workflows, scripts, no-code/low-code tools, or process automation) in a production environment.
• Working knowledge of HTML and CSS for email — enough to troubleshoot, update, and QA code confidently.
• Experience with Liquid templating or similar dynamic content systems.
• Deep familiarity with how work moves through a production pipeline: inputs → assembly → validation → launch → iteration.
• Comfort with tooling and operational rigor: naming conventions, documentation, change control, and ongoing maintenance.
• Clear, proactive communication and ownership of deliverables.

🏖️ Benefits

• Competitive salary and benefits package.
• Opportunity to work with a world-class team and contribute to the growth of a leading company.
• Flexible work environment with remote work options.
• Professional development opportunities and training.
• Access to cutting-edge technology and tools.
• Collaborative and dynamic work environment.

🏠 Location

• Remote.

Skills & Technologies

Remote

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Imprint Technologies Inc.

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About Imprint Technologies Inc.

Imprint Technologies Inc. operates a platform that lets brands issue co-branded payment cards and financial products directly to consumers. The company manages card program setup, underwriting, compliance, and ongoing servicing while providing APIs and dashboards for partners to configure rewards, launch cards, and track performance. Focused on embedded finance, Imprint serves consumer brands, marketplaces, and fintechs seeking white-label card solutions without building banking infrastructure.

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