Emergency Call Handling Project Manager

📋 Description

• • As an Emergency Call Handling Project Manager at Motorola Solutions, you will play a pivotal role in ensuring the successful deployment and integration of Next Generation 911 solutions, directly contributing to the enhancement of public safety response capabilities.
• • You will be accountable for the entire project lifecycle, from initial implementation and configuration through to the critical cutover phase and seamless hand-off to the support team, ensuring minimal disruption and maximum effectiveness.
• • Your primary responsibility will be to meticulously develop, manage, and execute comprehensive master project plans, leveraging advanced automated project management tools, established processes, and best-practice procedures to maintain project integrity and efficiency.
• • You will be tasked with defining and measuring key performance indicators (KPIs) to track progress against project goals, ensuring that all objectives are met and that the project delivers the intended value and impact.
• • A deep understanding of the business implications of project decisions will be crucial, enabling you to align project outcomes with overarching business strategies and customer needs.
• • You will cultivate and maintain a high-level understanding of relevant internal organizational workflows and practices, facilitating smooth collaboration and efficient resource allocation across different departments.
• • Serving as the primary point of contact for all project stakeholders, you will build and nurture strong relationships with customers, subcontractors, and internal teams, ensuring clear communication and alignment throughout the project duration.
• • You will proactively establish and maintain consistent contact with customers and channel partners, providing them with timely updates and addressing any concerns related to their specific project.
• • Regular, transparent status updates will be a key component of your role, keeping all parties informed of project progress, potential challenges, and upcoming milestones.
• • You will be responsible for organizing and facilitating productive meetings with both internal and external customers, driving consensus and ensuring the achievement of critical project goals, milestones, and deadlines.
• • A core function will be the initiation, generation, and diligent maintenance of detailed project schedules, ensuring that all tasks are appropriately sequenced and resourced.
• • You will lead scheduling status reviews with team members, fostering a collaborative environment to track current progress against planned timelines and proactively identify any deviations.
• • In the realm of budgeting and financial management, you will initiate, generate, and maintain project budgets, encompassing both labor and capital expenditures, while closely monitoring financial objectives such as revenue, margin, and cash flow.
• • You will perform detailed analyses of project costs, leading cost status reviews with team members and management to ensure adherence to budgetary constraints and to track current financial status against planned objectives.
• • A key aspect of your role will involve performing detailed analyses of program data, identifying trends, and recommending data-driven solutions to customers to optimize their emergency response systems.
• • You will provide ongoing assessment and proactive coverage of the risks associated with each project, developing mitigation strategies to minimize potential negative impacts.
• • You will be empowered to alert management of any potential problems that could severely or adversely affect project achievements, and you will be responsible for preparing and implementing a clear plan of action to resolve these issues effectively.
• • This role offers the opportunity to work with cutting-edge technology in the public safety sector, contributing to solutions that directly impact community safety and emergency response effectiveness.
• • You will gain valuable experience in managing complex, mission-critical projects within a dynamic and fast-paced environment.
• • The position requires a proactive and results-oriented individual who can effectively lead and drive multiple projects simultaneously, ensuring successful outcomes and client satisfaction.
• • You will contribute to a team dedicated to innovation and excellence in delivering solutions that help keep people safer everywhere.
• • Your work will directly support the mission of Motorola Solutions to build and connect technologies that protect people, property, and places, fostering safer communities and nations.
• • You will be instrumental in deploying solutions that enable customers to focus on their mission, respond faster, and make smarter, safer decisions during critical emergencies.
• • This role provides a unique opportunity to make a tangible difference in the lives of others by ensuring the reliability and efficiency of emergency communication systems.
• • You will collaborate with a global community united by a common purpose: to help keep people safer.
• • The position involves a significant degree of autonomy and responsibility, allowing you to shape project direction and drive successful execution.
• • You will be at the forefront of implementing Next Generation 911 technologies, contributing to the evolution of emergency services infrastructure.
• • Your expertise will be vital in ensuring that public safety agencies have the most advanced and reliable tools at their disposal during critical incidents.
• • The role demands strong leadership, excellent communication, and exceptional organizational skills to navigate the complexities of large-scale technology deployments.
• • You will be a key player in delivering solutions that enhance situational awareness and improve coordination among emergency responders.
• • The successful candidate will be adept at managing stakeholder expectations and fostering strong, collaborative partnerships.
• • This is an exciting opportunity to join a leading company in the public safety technology sector and contribute to a mission that truly matters.