Job Overview
Location
Singapore
Job Type
Full-time
Category
Software Engineering
Date Posted
February 27, 2026
Full Job Description
đź“‹ Description
- • Join Ripple Labs Inc., a pioneering force in the financial technology sector, as an Engagement Manager based in our Singapore office. At Ripple, we are dedicated to transforming the global financial system, making value move as seamlessly as information does today. We empower financial institutions, businesses, governments, and developers with innovative crypto solutions, fostering greater economic fairness and opportunity worldwide. If you are driven by the desire to make a tangible impact and seek a role where you can unlock significant career growth, Ripple offers an environment where your best work is not only possible but celebrated, surrounded by colleagues who are committed to mutual support and success.
- • In this pivotal role within Ripple Treasury (formerly GTreasury), you will be instrumental in driving client implementations and spearheading strategic initiatives. Ripple Treasury is recognized as a leader in providing integrated SaaS treasury and risk management solutions tailored for the modern digital treasurer. Our cutting-edge technology empowers organizations to achieve strategic treasury goals by offering comprehensive visibility into cash, liquidity, payments, and financial risk management. As an Engagement Manager, you will be the linchpin connecting our clients with our advanced solutions, ensuring their successful adoption and value realization.
- • Your primary responsibility will be to meticulously manage the end-to-end lifecycle of client engagements. This involves close collaboration with a diverse array of internal teams, including Product, Implementation, Development, Consulting, and Customer Success, to ensure seamless alignment of project objectives and execution strategies. You will be tasked with developing and maintaining robust, integrated project plans that adhere to Ripple Treasury’s stringent project management standards, ensuring a structured and consistent approach to all engagements.
- • A key aspect of your role will be to expertly manage project schedules, meticulously track deadlines, and monitor milestones for both internal teams and external stakeholders. You will define and rigorously track critical success factors for each project, ensuring that every initiative is precisely aligned with the unique objectives and desired outcomes of our clients. This requires a keen eye for detail and a proactive approach to project oversight.
- • Financial acumen is essential as you will monitor and manage project budgets, ensuring strict adherence to financial parameters and proactively tracking costs to maintain profitability and client satisfaction. Identifying potential project risks and developing effective mitigation strategies will be a continuous effort. You will be responsible for clarifying roles and responsibilities within project teams and escalating any emerging issues promptly to ensure minimal disruption.
- • Establishing and maintaining strong project governance frameworks will be crucial to ensure oversight, accountability, and compliance with our high delivery standards. You will lead all project communication efforts, providing regular, clear, and concise status updates to executives, key stakeholders, and relevant business units. This ensures transparency and keeps all parties informed of progress, challenges, and decisions.
- • Furthermore, you will be encouraged to identify and champion opportunities for process improvements, automation, and efficiency enhancements across our implementation methodologies and client support functions. Your insights will contribute directly to the continuous evolution and optimization of our service delivery. This role is designed for an individual who thrives on managing complexity, excels in client-facing interactions, and is passionate about delivering exceptional project outcomes in a dynamic, high-growth environment. You will typically manage 10-12 client engagements concurrently, demanding exceptional organizational, problem-solving, and leadership abilities to consistently deliver high-quality results and foster strong, lasting client relationships.
🎯 Requirements
- • Bachelor’s degree required, preferably in Business, IT, Finance, or a related field.
- • 8+ years of experience in client-facing project management, preferably within a SaaS or B2B software environment.
- • Strong technical aptitude and understanding of Treasury Management Systems (TMS) and financial software products.
- • Proven ability to proactively identify, track, and manage project risks and issues.
- • Excellent listening, presentation, and consultative skills, with strong relationship-building abilities to engage and influence stakeholders at various levels.
- • Experience managing multiple complex projects simultaneously, often with remote resources and global teams.
🏖️ Benefits
- • Competitive salary, bonuses, and equity.
- • Comprehensive benefits covering physical and mental healthcare, retirement, family forming, and family support.
- • Professional development budget to support continuous learning and skill enhancement.
- • Generous vacation policy and R&R days for rest and recharge.
- • Industry-leading parental leave policies and family planning benefits.
Skills & Technologies
REST
Remote
Degree Required
About Ripple Labs Inc.
Ripple Labs Inc. is a San Francisco-based financial technology company that provides enterprise blockchain solutions for cross-border payments and digital asset liquidity. It operates RippleNet, a global network enabling banks and payment providers to send money internationally with real-time settlement. Ripple also offers the XRP Ledger, an open-source blockchain protocol, and uses the digital asset XRP as a bridge currency in its On-Demand Liquidity service. The company focuses on improving the speed, cost, and transparency of international remittances for financial institutions.
