Job Overview
Location
India
Job Type
Full-time
Category
Backend Engineer
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • As a Backend Engineer on Zapier’s Enterprise Integrations team in India, you will build and maintain critical integrations that power Zapier’s product for high-value enterprise customers, directly impacting customer satisfaction and deal success.
- • Day to day, you will design, develop, and maintain enterprise-grade integrations using REST, OAuth, and webhook APIs; lead projects using agentic coding workflows; debug complex issues across service and agent boundaries; collaborate with Customer Success, Support, and Sales teams; mentor teammates; and contribute to shared engineering infrastructure and reliability metrics.
- • You will join a highly technical, engineering-driven team that partners closely with customer-facing teams to stay ahead of enterprise needs, where AI-assisted development is central to the workflow and ownership, accountability, and customer empathy are core values.
- • In this role, you will deepen your expertise in backend systems, AI-assisted development, enterprise integration patterns, and cross-functional collaboration, while growing into a technical leader who shapes reliability, scalability, and best practices across the organization.
🎯 Requirements
- • Deep experience building and maintaining backend integrations with REST APIs, OAuth flows, and webhook-based systems.
- • Proficiency in AI-assisted, agentic development workflows, including directing and reviewing agent-written code, composing tools and skills, and ensuring correctness and maintainability.
- • Strong customer empathy and ability to translate feedback from Support, Success, and Sales into technical work that improves enterprise customer experience.
- • Proactive communication skills in an async-first culture, using written artifacts, demos, and prototypes to flag risks and keep stakeholders informed.
- • Ownership mindset: taking initiative, shipping fast, sharing early, and openly acknowledging mistakes and gaps.
- • Experience debugging complex systems across service and agent boundaries using logs, traces, and customer context to prioritize and triage issues.
🏖️ Benefits
- • Opportunity to work on high-impact integrations that secure Zapier’s most valuable enterprise deals.
- • Exposure to cutting-edge AI-assisted development practices and agentic workflows at scale.
- • Collaborative, remote-first culture with overlap required with US East Coast hours 3–4 days/week during ramp-up.
- • Clear career progression paths (L3 to L4) with defined expectations for technical leadership, mentorship, and impact.
- • Access to Zapier’s engineering infrastructure, including SDKs, internal tools, CI pipelines, and observability frameworks.
- • Commitment to continuous learning, feedback, and growth through peer and manager input, mentoring, and experimentation with new tools.
Skills & Technologies
About Zapier Inc.
Zapier Inc. operates a cloud-based automation platform that connects over 6,000 web applications, enabling users to build workflows without coding. The service triggers actions across apps when predefined events occur, streamlining repetitive tasks for businesses and individuals. Founded in 2011, it offers tiered subscription plans, supports multi-step automations, and provides tools for data formatting, filtering, and conditional logic. Revenue comes from SaaS subscriptions, targeting small to mid-size companies seeking to integrate disparate software systems efficiently.
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