Enterprise Account Executive-Contact Center & AI

RingCentral, Inc.

Job Overview

Location

Remote, USA

Job Type

Full-time

Full Job Description

📋 Description

• Drive net-new logo acquisition and expand existing enterprise accounts within your territory, focusing on Contact Center and AI-driven CX solutions.
• Lead end-to-end sales cycles for Contact Center and AI-driven CX solutions, positioning the value of AI-powered customer engagement including automation, agent assist, and analytics.
• Develop and execute territory, account, and opportunity strategy plans while partnering cross-functionally with sales engineering, product, and partners to deliver tailored solutions.
• Engage and influence C-level and senior decision-makers with a value-based selling approach, acting as a trusted advisor and customer advocate to ensure long-term success and expansion.
• Own pipeline development, forecasting accuracy, and overall GTM execution for your territory, consistently meeting or exceeding quarterly and annual revenue targets.
• Collaborate with channel and VAR partners to identify and close new business opportunities.

🎯 Requirements

• 8–10 years of B2B enterprise sales experience, preferably in SaaS or cloud technologies.
• Proven success selling Contact Center / CCaaS solutions and/or AI-driven platforms.
• Strong track record of net-new logo acquisition and expanding large enterprise accounts.
• Experience managing complex, multi-stakeholder sales cycles with long deal timelines.
• Demonstrated ability in value-based selling, ROI articulation, and business case development.
• Familiarity with AI use cases in CX (e.g., conversational AI, workforce optimization, analytics).

🏖️ Benefits

• Comprehensive medical, dental, vision, disability, life insurance.
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits.
• 401K match and ESPP.
• Paid time off and paid sick leave.
• Paid parental and pregnancy leave and new parent gift boxes.
• Family-forming benefits (IVF, Preservation, Adoption etc.).

Skills & Technologies

Remote

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RingCentral, Inc.

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About RingCentral, Inc.

RingCentral, Inc. is a publicly traded cloud communications and collaboration platform provider headquartered in Belmont, California. It offers enterprise-grade voice, video, messaging, and contact-center solutions delivered via a unified communications-as-a-service model. The platform integrates with business applications such as Microsoft 365, Google Workspace, Salesforce, and others to streamline workflows. Founded in 1999, the company serves organizations ranging from small businesses to large enterprises across multiple industries, including healthcare, financial services, retail, and government. RingCentral supports global operations with data centers and carrier partnerships, providing reliability and scalability for hybrid work environments.

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