Enterprise Development Representative (EDR, Key Accounts)

📋 Description

• • As an Enterprise Development Representative (EDR) at Abridge AI, you will be at the forefront of our mission to revolutionize healthcare through advanced AI technology. You will play a pivotal role in identifying, engaging, and nurturing relationships with high-value, complex healthcare accounts, acting as the initial point of contact and a crucial driver of our enterprise sales pipeline. This role demands a strategic and proactive approach, focusing on building a robust outbound strategy that aligns with Abridge's innovative solutions and the evolving needs of health systems.
• • Your primary responsibility will be to own the outreach strategy for key accounts, meticulously modeling strong outbound execution. This involves not just making calls and sending emails, but deeply understanding the intricate dynamics of healthcare organizations, their challenges, and how Abridge's AI-powered platform can deliver transformative value. You will be expected to design and implement comprehensive outbound and nurture programs, ensuring a consistent and compelling flow of qualified leads into our sales funnel.
• • A critical aspect of this role is the analytical and iterative nature of campaign management. You will be tasked with rigorously analyzing the performance of your outreach efforts, leveraging tools such as Salesforce, Outreach, and Definitive Healthcare to track key metrics, identify trends, and refine messaging. This data-driven approach will enable you to optimize campaigns for maximum impact, ensuring that our outreach resonates with target audiences and effectively communicates the unique benefits of Abridge's technology.
• • You will be instrumental in identifying potential bottlenecks within our sales development processes and proactively proposing innovative solutions. This includes helping to establish and refine the processes required for efficient lead qualification, engagement, and handover. Your ability to build structure in a fast-changing environment, even without extensive pre-existing playbooks, will be highly valued. This is an opportunity to contribute to the foundational development of our revenue function.
• • Collaboration is key to success in this role. You will work closely with Sales Leadership and Account Executives to establish clear alignment on qualification criteria, follow-up expectations, and feedback loops. This partnership ensures a seamless transition of qualified leads and a unified approach to account penetration. You will also partner directly with the Key Accounts Sales Director, providing critical support in penetrating larger, more strategic accounts and driving our go-to-market strategy for enterprise clients.
• • Furthermore, you will be involved in driving the legal and contracting processes for smaller affiliated organizations within larger strategic accounts. This intricate work supports the expansion of Abridge's footprint within these key accounts, demonstrating your ability to manage complex, multi-faceted sales cycles and contribute to significant revenue growth.
• • We are seeking individuals who are not only high-performing individual contributors but also natural coaches who find satisfaction in helping others succeed. Your passion for healthcare technology and your proactive approach to understanding the needs and dynamics of health systems will be essential. You should be comfortable driving structure in a fast-changing environment and possess the ability to build from scratch without being overly dependent on existing playbooks.
• • As a strong communicator, you will be adept at crafting compelling messaging that captures attention and provides actionable feedback to both prospects and internal teams. Your detail-oriented, metrics-driven approach, coupled with an eagerness to test new programs and iterate quickly, will be crucial for continuous improvement. We are looking for someone who is collaborative, curious, and motivated by the opportunity to shape a foundational revenue function within a rapidly growing, mission-driven company.
• • This role offers a unique opportunity to be at the forefront of AI innovation in healthcare. You will be instrumental in bringing Abridge's groundbreaking technology to leading health systems, directly impacting patient care and clinical efficiency. Your contributions will be recognized and valued as you help us scale our enterprise sales efforts and solidify our position as a leader in generative AI for healthcare.
• • You will be empowered to test hypotheses, experiment with new outreach channels, and contribute to the evolution of our sales development playbook. This is a chance to leverage your expertise in outbound prospecting and pipeline generation within a supportive and dynamic environment, working alongside a team of passionate professionals dedicated to making a tangible difference in the healthcare industry. Your success will be measured by your ability to consistently generate high-quality opportunities and contribute to the overall growth of Abridge's enterprise business.