Epic Administrator (Client Systems)

📋 Description

• • The Epic Client Systems Administrator installs and maintains Epic client system servers and applications, ensuring optimal performance and reliability for Saint Francis Health System’s healthcare operations.
• • Day-to-day responsibilities include monitoring server performance, applying hot fixes and security updates, managing backups and restores, troubleshooting issues, coordinating Epic updates during off-hours, and providing 24/7 support via pager or telephone.
• • The role operates within the Information Technology Technical Systems team at Saint Francis Health System, supporting production, reporting, disaster recovery, training, and non-production environments while collaborating with internal and external stakeholders, including director-level personnel.
• • The administrator will develop expertise in Epic client systems, Windows Server OS, Citrix platform, healthcare IT operations, change management, disaster recovery, and capacity planning, while contributing to system enhancements and maintaining compliance with corporate security standards.