Job Overview
Location
Remote
Job Type
Full-time
Category
DevOps
Date Posted
May 5, 2026
Full Job Description
đź“‹ Description
- • As an Epic - Clinical Business Solutions Analyst at Mercy Health, you will serve as a primary liaison between Epic Clinical teams and internal/external customer teams, ensuring effective communication and delivery of Epic Clinical services to support project goals and healthcare operations.
- • Your day-to-day responsibilities include managing and cultivating relationships with Epic Clinical teams and customers, marshalling appropriate resources for service delivery, providing production support through monitoring, troubleshooting, configuration, and enhancement of systems, and assisting in deployment and implementation planning for applications and system integrations.
- • You will also research, recommend, and design new technologies and system enhancements, offering consulting advice on environment capabilities while aligning your work with Mercy’s mission, values, and Service Standards.
- • Mercy Health is a mission-driven healthcare organization committed to delivering compassionate, innovative care through technology and collaboration. As part of a growing team, you’ll contribute to shaping the future of healthcare by supporting Epic-based clinical solutions across ambulatory, emergency, home health, hospice, and other care settings.
- • In this role, you will deepen your expertise in Epic clinical applications, strengthen your business analysis and stakeholder management skills, and gain hands-on experience in system implementation, optimization, and support—positioning you for growth in healthcare IT and clinical systems analysis.
🎯 Requirements
- • Bachelor’s degree in a related field, specialized training, or equivalent work experience
- • 1-2 years of relevant technical or business work experience
- • Experience with EpicCare AMB, Healthy Planet, Emergency ASAP, Kaleidoscope, Nurse on Call, Home Health, Hospice, Haiku, Canto, or MyChart modules
- • Strong communication and collaboration skills to interface with clinical and technical teams
- • Ability to troubleshoot, configure, and enhance Epic systems in a production support environment
- • Familiarity with healthcare workflows and clinical operations
🏖️ Benefits
- • Medical, dental, and vision coverage
- • Paid time off
- • Tuition support
- • Matched retirement plans for team members working 32+ hours per pay period
- • Opportunity to work in a caring, collaborative team where your voice matters
- • Hybrid/remote work flexibility
Skills & Technologies
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About Mercy Health
Mercy Health is a Catholic health system operating hospitals, physician practices, outpatient clinics, and post-acute services across Missouri, Arkansas, Kansas, and Oklahoma. Founded by the Sisters of Mercy in 1871, it provides primary, specialty, and advanced medical care to urban and rural communities, integrating faith-based values with clinical expertise. The nonprofit system includes academic centers, research initiatives, and digital telehealth offerings while emphasizing compassionate patient care, community health improvement, and workforce development. It serves millions annually through inpatient, outpatient, and home-based programs, supported by thousands of physicians, nurses, and associates.
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