Event Operations Specialist

Alma Health, Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• We're hiring an Event Operations Specialist to be the operational backbone behind Alma's growing events engine, ensuring every in-person dinner, party, and workshop we run for founders and HR / People teams comes together seamlessly, on time, and at a premium standard.
• This role is primarily about execution, owning the logistics that make a memorable event real: run-of-show planning, venue and vendor coordination, on-site readiness, budget tracking, and the countless details that separate a good event from a forgettable one.
• You'll work closely with our events, sales, and growth teams to make sure every experience we host reflects Alma at its best.
• You'll own the full operational lifecycle of events: venue sourcing, catering, vendors, AV, run-of-show, merch, and day-of readiness.
• Act as the point person on-site, resolving issues quickly and keeping everything running smoothly.
• Ensure every event feels premium, thoughtful, and true to Alma's brand.
• Create and refine repeatable operational playbooks, checklists, and timelines for different event formats.
• Standardize workflows and documentation so events run consistently, whether it's a 20-person dinner or a 200-person conference.
• Track budgets, staffing needs, and vendor relationships tied to our events calendar.
• Partner with the Events & Partnerships Lead to translate strategy into an operational plan.
• Review event requests and stakeholder needs to make sure logistics match the intended experience.
• Keep timelines, action items, and follow-ups visible and on track across multiple events running in parallel.
• Deliver clear, regular updates on event readiness, risks, and support needed.
• Monitor what worked operationally at each event — what caused friction, what saved time — and feed it back into future planning.
• Track expenses against budget for each event, flag overages early, and propose budgets for upcoming events based on past spend and scope.
• Continuously improve processes as Alma's event cadence grows.

🎯 Requirements

• You've run the operational side of high-quality events - whether professionally or as a student- and know what it takes to make one go off without a hitch.
• You're highly organized and can manage multiple events and vendors in parallel without dropping details.
• You have strong judgment and stay calm when something on-site doesn't go to plan.
• You're comfortable owning logistics end-to-end, from planning through breakdown.
• You enjoy building systems and documentation, not just executing one-off events.
• You communicate clearly and proactively with stakeholders across teams.
• Most importantly, you LOVE creating memorable event experiences for the attendees.

🏖️ Benefits

• Competitive base salary based on experience.
• 100% Health coverage + Vision + Dental.
• 20 days PTO + 10 Federal Holidays.
• $250 per month in wellness allowance.
• A front-row seat to startup growth, with mentorship from legal, tech, and business leaders.
• Opportunities to shape internal systems, take on more strategic ownership as you grow, and build something new.

Skills & Technologies

Onsite

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Alma Health, Inc.

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About Alma Health, Inc.

Alma Health operates a membership-based digital platform that connects patients with licensed mental-health clinicians for online therapy and psychiatric care. The company provides scheduling, billing, secure messaging, and telehealth infrastructure, allowing independent providers to offer in-network services while handling insurance credentialing and claims. Alma targets adults seeking affordable therapy, couples counseling, and medication management, and it partners with insurance plans to reduce out-of-pocket costs. Founded in 2017 and headquartered in New York City, the firm generates revenue through membership fees from providers and insurance reimbursements.

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