Job Overview
Location
Remote - Japan
Job Type
Full-time
Category
Operations
Date Posted
May 26, 2026
Full Job Description
đź“‹ Description
- • As an Event Programmer at Ticketmaster APAC, you will be responsible for delivering services and creating events to support clients’ day-to-day operational needs related to the use of ticketing systems and products in facilitating ticketing operations through the life cycle of the clients’ event portfolio.
- • You will become the clients’ support contact at Ticketmaster, working closely with clients to continuously improve service levels and increase client satisfaction, while maintaining agreed upon service levels, training, sharing best practices, and providing general operational support.
- • You will join the Global Field Support & Operations organization, which is dedicated to building a global support and operations centre of excellence by applying consistent processes, tools, and best practices across all regions to achieve the highest levels of employee, fan, and client satisfaction.
- • In this role, you will develop deep expertise in Ticketmaster’s bespoke ticketing software, enhance your ability to manage complex event setups, strengthen client-facing communication and problem-solving skills, and contribute to a high-performing team focused on quality, consistency, and service excellence in a fast-paced, time-pressured environment.
🎯 Requirements
- • Computer literate with a strong working knowledge of MS Office, including Excel, Word, and Outlook
- • Proven experience of learning complex software packages
- • Fluent or professional-level Japanese language skills, both written and verbal, are highly preferred for this role
- • Good knowledge of spoken and written English
- • Experience working in a data-driven environment, where attention to detail was imperative
- • Experience in a fast-paced environment, working in a target driven role
🏖️ Benefits
- • Opportunity to work with the world’s largest live entertainment company, Live Nation Entertainment
- • Part of a culture guided by values: Reliability, Teamwork, Integrity, and Belonging
- • Inclusive environment encouraging employees to bring their whole self to work
- • Support for professional and personal development, work-life balance, and learning from experienced teams
- • Equal opportunities employer committed to diversity and non-discrimination
Skills & Technologies
About Live Nation Entertainment, Inc.
Live Nation Entertainment is a global live-events company formed by the 2010 merger of Live Nation and Ticketmaster. It operates through three segments: Concerts, which promotes live music shows and festivals; Ticketing, which sells tickets via Ticketmaster and other platforms; and Sponsorship & Advertising. The company owns or manages hundreds of venues worldwide and books thousands of artists annually, making it the largest promoter and venue operator in the industry.
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