Experienced Desk Adjuster - Remote after training

📋 Description

• • The Experienced Desk Adjuster role at Sedgwick Claims Management Services, Inc. is a remote position after initial training, focused on handling property and casualty claims up to $15,000 for insurers across the U.S. This role is critical in ensuring fair and timely resolution of claims, directly supporting individuals facing unexpected losses such as property damage or accidents.
• • Day-to-day responsibilities include evaluating insurance policies and claim forms to determine coverage, conducting investigations by reviewing police and hospital records, interviewing claimants and witnesses, estimating repair or replacement costs, preparing detailed reports, negotiating settlements, issuing payments, managing salvage and subrogation, revising case reserves, and escalating complex cases exceeding $15,000 to leadership. The role also involves attending litigation hearings and participating in depositions when necessary, all while maintaining an efficient caseload using technology and automation tools.
• • Sedgwick is a nationally recognized leader in claims management, employing 33,000 colleagues dedicated to serving people during challenging times. The company has been honored as a Newsweek Top Workplace, Certified Great Place to Work®, and Fortune Best Workplace in Financial Services & Insurance, reflecting its commitment to employee well-being, inclusive culture, and operational excellence. Employees benefit from a supportive, mission-driven environment where career growth and work-life balance are prioritized.
• • In this role, you will develop deep expertise in property and casualty claims adjusting, strengthen your analytical and negotiation skills, gain proficiency in claims technology platforms, and build experience in regulatory compliance and litigation support. You’ll have the opportunity to earn the IIA-AIC designation within 12–18 months, advance your professional credentials, and grow into more complex claims handling or leadership roles within Sedgwick’s expansive organization.