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This position was posted on February 8, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Oklahoma Department of Human Services logo

Family Services Specialist III

Job Overview

Location

Claremore

Job Type

Full-time

Category

Product Management

Date Posted

February 8, 2026

Full Job Description

📋 Description

  • Embark on a rewarding career as a Family Services Specialist III, a full-time, 160-hour position based in our Claremore, Oklahoma office. This role is pivotal in empowering individuals to achieve sustainable employment and navigate their career paths effectively. As a Family Services Specialist III, you will be instrumental in guiding participants through comprehensive career planning, fostering their growth, and ensuring their success in the workforce.
  • Your primary responsibility will be to provide individualized vocational guidance. This involves conducting thorough assessments of each participant's interests, aptitudes, abilities, and personality characteristics. These assessments are the foundation for developing personalized vocational and educational plans, tailored to meet the unique needs and aspirations of every individual you serve.
  • You will engage in direct, one-on-one interactions with participants, conducting in-depth interviews to meticulously assess their current employment and training status. During these sessions, you will clearly communicate program information, outline program requirements, and collaboratively develop initial Career Plans. A crucial part of this process includes providing and explaining all necessary forms and documentation, ensuring participants understand their commitments and the resources available to them.
  • Regular and consistent contact with participants is essential. This will involve a variety of communication methods, including office visits, phone calls, remote meetings, and face-to-face home visits. Through these interactions, you will continuously update and refine Career Plans and Schedules, offer dedicated career pathway coaching, and make necessary referrals to a range of support services. Your role extends to diligently monitoring participant progress, identifying any barriers to success, and providing assistance, such as transportation support, when feasible and appropriate.
  • Addressing non-compliance with program requirements is a necessary aspect of the role. You will approach these situations with professionalism and a focus on finding solutions, working with participants to overcome challenges and get back on track towards their employment goals.
  • Meticulous record-keeping is a cornerstone of this position. You will be responsible for updating and maintaining both physical and digital participant files, as well as all correspondence. This includes accurately monitoring and recording progress and actual hours worked, ensuring compliance with all required work participation hours. You will utilize the FACS system for maintaining these detailed and accurate records.
  • As a liaison coordinator, you will act as a vital link between TANF (Temporary Assistance for Needy Families) and other relevant agencies. This collaborative role ensures seamless coordination of activities and services, maximizing the support available to participants.
  • Your support doesn't end once a participant secures employment. You will provide ongoing support to individuals who have obtained jobs, focusing on fostering job success and promoting long-term retention. This proactive approach helps build confidence and stability in their new roles.
  • Beyond these core responsibilities, you will leverage your experience in identifying the needs of others, coaching, mentoring, and helping individuals improve their knowledge and skills, particularly in preparation for obtaining suitable employment.
  • The sensitive nature of this work demands a high level of professionalism and tact. You will consistently demonstrate these qualities in all your interactions.
  • Exceptional oral and written communication skills are paramount for effectively conveying information, documenting progress, and collaborating with various stakeholders.
  • You must possess the ability to handle challenging situations with respect, courtesy, and a solution-oriented mindset.
  • A key attribute is the ability to work effectively with individuals from diverse cultural, ethnic, and socio-economic backgrounds, ensuring equitable and inclusive support for all.
  • You will be expected to make sound, rational decisions and recommendations, free from bias, based on the information and circumstances presented.
  • Efficient time management and the ability to prioritize your daily workload are crucial for managing a caseload effectively and meeting program objectives.
  • Active participation in various departmental meetings and committees will contribute to the overall effectiveness and improvement of our services.
  • Maintaining a thorough and up-to-date knowledge of all TANF guidelines at all times is essential for compliance and effective service delivery.
  • This position offers occasional travel, requires a valid driver's license, and necessitates maintaining required car insurance. Hours worked may include extended hours and/or weekends to meet participant needs.

🎯 Requirements

  • Master's degree or a Bachelor's degree with one (1) year of experience in professional social work, or an equivalent combination of education and experience (substituting one year of experience in professional social work for each year of a bachelor's degree, or three years of experience as a Family Services Specialist).
  • Experience in identifying the needs of others, coaching, mentoring, or helping others improve their knowledge or skills, especially in preparation for obtaining suitable employment.
  • Excellent oral and written communication skills, with the ability to handle difficult situations with respect and courtesy.
  • Ability to work effectively with people from diverse cultural, ethnic, and socio-economic backgrounds, and make sound, unbiased decisions.
  • Must possess a valid driver's license and maintain required car insurance.
  • Thorough knowledge of all TANF guidelines.

🏖️ Benefits

  • Full State Employee Benefits package.
  • Opportunity to make a significant positive impact on individuals' lives and the community.
  • Professional development and training opportunities.
  • Potential for career advancement within the organization.
  • A supportive and collaborative work environment.

Skills & Technologies

Remote
Degree Required

Ready to Apply?

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Oklahoma Department of Human Services logo
Oklahoma Department of Human Services
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About Oklahoma Department of Human Services

The Oklahoma Department of Human Services (OKDHS) is the state agency responsible for administering social services across Oklahoma. It manages programs including child welfare, adult protective services, food assistance, child support enforcement, disability determination, and temporary assistance for needy families. Employing thousands of staff statewide, OKDHS operates through county offices and centralized divisions to ensure vulnerable residents receive support, safety, and pathways to self-sufficiency while upholding federal and state regulations governing public benefits and human services delivery.

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