Field Operations Manager / Associate

WorkWhile Inc.

Job Overview

Location

Remote - New York

Job Type

Full-time

Full Job Description

📋 Description

• Field Operations Manager / Associate at WorkWhile Inc. is a ground-level execution role responsible for overseeing shift leads across enterprise accounts in warehousing, events, and retail in the TriState region, ensuring operational quality, client satisfaction, and workforce stability.
• Day to day, you will directly oversee a portfolio of shift leads, conduct regular check-ins on performance and attendance, coach on communication and safety, support site launches, serve as the primary on-site point of contact for client managers, submit weekly reports, maintain records in workforce systems, and resolve on-site issues to uphold execution standards.
• WorkWhile is a mission-driven company backed by Khosla Ventures and recognized by Inc. 5000, dedicated to helping hourly workers earn better living through stable income, next-day pay, free telehealth, and financial services while solving inefficiencies in the $650B staffing market.
• In this role, you will develop leadership and operational expertise by managing client relationships, building lead pipelines, creating site-specific playbooks, and gaining hands-on experience in field operations, workforce management, and performance accountability within a high-growth startup environment.

🎯 Requirements

• Based in New York or New Jersey with reliable access to Tri-state area client sites
• Comfortable with data and reporting tools such as Google Sheets or workforce management platforms
• Valid driver's license and ability to travel between sites regularly
• Experience in supervisory, operations, or logistics role with direct team responsibility (Associate level) or 3+ years managing shift leads/hourly teams across multiple sites (Manager level)
• Strong communicator, organized, reliable, and comfortable working with clients, leads, and workers in fast-paced environments

🏖️ Benefits

• Competitive base salary + equity in a high-growth, venture-backed company
• Hybrid work culture with office hubs in SF, NY, Seattle & Toronto
• Medical, dental & vision coverage
• Unlimited PTO
• 401(k) with employer match
• WFH stipend to support home office setup

Skills & Technologies

Junior

Remote

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WorkWhile Inc.

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About WorkWhile Inc.

WorkWhile is a labor marketplace that uses predictive algorithms to match hourly workers with shifts offered by logistics, warehousing, hospitality, and retail employers across the United States. The platform vets applicants through background checks and skills assessments, then schedules them for shifts that fit their availability and pay preferences. Employers access a pool of pre-qualified workers on demand, while workers gain flexible hours, next-day pay, and benefits such as telemedicine and gas discounts. Founded in 2019, WorkWhile operates primarily in California and Texas, facilitating thousands of daily shift placements for both national brands and local businesses.

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