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This position was posted on July 10, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Japan-Remote Location
Job Type
Full-time
Category
Engineering
Date Posted
July 10, 2026
Full Job Description
đź“‹ Description
- • Provide field service support for Agilent's customers in East Japan, covering a wide range of activities including installation, implementation, maintenance, and repair of company and multi-vendor systems solutions.
- • Install and optimize hardware, software, and networking products and configurations at customer sites.
- • Diagnose and resolve product performance problems.
- • Perform maintenance and repair services.
- • Ensure customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- • Proactively respond to potential equipment or software issues to prevent unplanned interruption of customers' business.
- • Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and applications software.
- • Serve as an internal resource on technical issues and manage product escalations.
- • Collaborate with Agilent teams such as Support, Sales, Marketing, and R&D to provide solutions to customers.
- • May have knowledge of third-party products.
- • May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
- • May train other field engineers or customers.
- • May calibrate equipment on-site for large volume customers.
- • May qualify leads.
- • Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
- • Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
🎯 Requirements
- • Bachelor's or Master's Degree or equivalent.
- • Post-graduate, certification, and/or license may be required.
- • Generally, requires minimal to no prior relevant work experience.
- • Ordinary driver's license.
- • Experience in engineering or user roles for GC, LC, or other analytical equipment.
- • TOEIC 500 or equivalent in English.
🏖️ Benefits
- • Full-time weekly schedule.
- • Option to work remotely.
- • Pay ranges determined by role, level, and location.
- • Individual pay determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
- • Equal opportunity employer.
- • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.
Skills & Technologies
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About Agilent Technologies, Inc.
Agilent Technologies, Inc. is a global life-sciences and diagnostics company that designs and manufactures instruments, software, services, and consumables for laboratories. Its products enable chemical analysis, genomic and proteomic research, pharmaceutical development, and clinical diagnostics. Operating in three segments—Life Sciences & Applied Markets, Diagnostics & Genomics, and Agilent CrossLab—the company serves academic, government, biotechnology, and industrial customers, supporting advances in food safety, environmental monitoring, and precision medicine worldwide.
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