Field Technician I (Bilingual – French/English)

TD SYNNEX Corporation

Job Overview

Location

Remote, Quebec, Canada

Job Type

Full-time

Full Job Description

📋 Description

• Diagnose, troubleshoot, and repair computer hardware and system components in accordance with manufacturer specifications at client locations
• Replace defective hardware parts and perform installations and upgrades of computer systems and related equipment
• Collect and communicate technical data to support teams to facilitate escalations, project planning, and service improvements
• Adhere to established service procedures, documentation standards, and daily administrative workflows
• Deliver high-quality on-site technical support while maintaining positive and professional client relationships
• Travel locally and occasionally over long distances, including potential air travel, to service client sites across Quebec
• Work in confined or tight spaces such as under desks, kiosks, or counters during hardware maintenance and repairs
• Climb ladders up to 12 feet to access equipment in elevated or hard-to-reach areas
• Lift, bend, and move equipment weighing up to 75 lbs unassisted during service calls
• Participate in on-call rotations and provide after-hours support as required
• Maintain accurate records of service activities, parts used, and client interactions
• Operate a personal vehicle for daily field service assignments with mileage reimbursed
• Ensure compliance with all safety protocols and company policies during field operations
• Provide technical assistance in both French and English, ensuring clear communication with clients and internal teams
• Support the growth of technical expertise through hands-on field experience and exposure to enterprise-level infrastructure

🎯 Requirements

• Fluent in French and English (spoken and written)
• 1–2 years of experience in IT support, field services, or hardware repair
• Valid Quebec Class 5 Driver’s License with a clean driving record (SAAQ abstract required)
• Access to a reliable personal vehicle
• Strong working knowledge of computer systems, operating systems, networking hardware, cabling standards, servers, data center equipment, and power supplies
• Ability to diagnose, test, and replace hardware components confidently

🏖️ Benefits

• Mileage reimbursement for personal vehicle use
• Starting hourly rate of $27.84 CAD
• Elective benefits tailored to country-specific lifestyle needs
• Access to formal leadership and professional development programs, including on-demand courses
• Participation in global Life Empowerment Assistance Program for financial, physical, and mental well-being
• Opportunities to engage in diversity, equity & inclusion initiatives and peer-led community activities

Skills & Technologies

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

TD SYNNEX Corporation

Visit Website

About TD SYNNEX Corporation

TD SYNNEX Corporation is a leading global IT distributor and solutions aggregator. The company provides a comprehensive range of IT products and services, including hardware, software, and cloud solutions, to a diverse customer base of resellers, system integrators, and managed service providers. TD SYNNEX plays a crucial role in the technology supply chain, enabling businesses to access and implement cutting-edge technology. Their business model focuses on connecting technology vendors with a vast network of customers, offering value-added services such as technical support, marketing, and financing. The company operates across various industries, facilitating digital transformation for businesses worldwide.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.