Job Overview
Location
Manchester
Job Type
Full-time
Category
Product Management
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Conduct Enhanced Due Diligence (EDD) on customers to identify and mitigate financial crime risks within Zopa Bank’s onboarding and ongoing customer screening processes.
- • Assess transaction activity for suspicious patterns or anomalies, applying risk-based methodologies to prioritize and escalate cases appropriately.
- • Ensure all customer due diligence checks are completed in full compliance with regulatory requirements and internal policies.
- • Manage a high-volume, varied caseload with speed and accuracy while maintaining strict adherence to compliance standards.
- • Utilize AI-powered tools and automated systems to enhance efficiency in financial crime detection without compromising the quality or integrity of investigations.
- • Collaborate closely with the Financial Crime Operations team to ensure consistent application of risk controls across customer lifecycle stages.
- • Work within a hybrid model, spending three days per week in the Manchester office and two days remotely.
- • Work 7.5-hour shifts between 8 am and 8 pm, Monday to Friday, with flexibility to accommodate operational needs.
- • Work one weekend day every other week remotely, with a compensatory weekday off granted for each weekend day worked.
- • Work designated bank holidays as required, with time in lieu provided for each bank holiday worked.
- • Maintain detailed documentation of all investigations and decisions to support audit readiness and regulatory reporting.
- • Proactively identify process improvements to enhance the effectiveness and scalability of financial crime controls.
- • Stay current with evolving financial crime trends, regulatory updates, and industry best practices in KYC and AML.
- • Escalate high-risk cases to senior team members or compliance functions with clear rationale and supporting evidence.
- • Participate in team reviews, training sessions, and knowledge-sharing initiatives to strengthen team capability and consistency.
- • Balance speed and precision in a fast-paced environment where timely decisions directly impact customer experience and regulatory compliance.
- • Operate with a strong sense of ownership, accountability, and integrity in all aspects of financial crime prevention.
🎯 Requirements
- • Experience conducting Enhanced Due Diligence (EDD) in a financial services or banking environment
- • Proven ability to assess transaction activity for financial crime indicators using risk-based approaches
- • Familiarity with AI-powered compliance or financial crime detection tools
- • Strong attention to detail and ability to manage high-volume caseloads accurately under pressure
- • Willingness to work weekend shifts on a rotating basis and designated bank holidays
- • Ability to work in a hybrid model with three days per week in the Manchester office
🏖️ Benefits
- • Compensatory weekday off for each weekend day worked
- • Time in lieu provided for all bank holidays worked
- • Hybrid working model with three office days per week in Manchester
- • Opportunity to work in a fast-paced, innovative banking environment recognized as one of the UK’s Most Loved Workplaces
Skills & Technologies
About Zopa Bank Limited
UK digital bank providing personal loans, credit cards, savings accounts and car finance through a mobile app and web platform. Founded in 2005 as a peer-to-peer lender, it obtained a full banking license in 2020 and now serves retail customers with fixed-term savings, personal loans up to ÂŁ35,000, and credit cards. The company operates without physical branches, using data-driven underwriting and automated decisioning. Headquarters in London, regulated by the PRA and FCA, it has funded over ÂŁ6 billion in loans to UK consumers.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Hims & Hers Health, Inc.
9 days ago
IQVIA Holdings Inc.
1 month ago
