Forward Deployed Engineer

Crogl Inc.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• As a Forward Deployed Engineer at Crogl Inc., you will serve as a critical technical bridge between the company’s innovative AI-powered security analytics platform and its enterprise customers, directly influencing product adoption, customer success, and platform evolution by translating complex technical capabilities into tangible business value during high-stakes sales and implementation cycles.
• You will act as the trusted technical advisor and voice of the customer, embedding with strategic security teams to deeply understand their operational challenges, configure and optimize Crogl’s platform for maximum impact, and relay actionable insights back to Product and Engineering to drive continuous improvement—ensuring deployments are not just successful, but transformative for customer security posture.
• Crogl Inc. is a fast-growing, mission-driven startup at the forefront of applying AI to revolutionize security operations, building a cutting-edge platform that empowers security teams to detect, investigate, and respond to threats with unprecedented speed and precision; your role is pivotal in scaling this vision by ensuring real-world effectiveness and customer trust.
• Day to day, you will: deliver compelling, customized demonstrations of Crogl’s capabilities during the sales process—including feature engineering, model training, and monitoring workflows—to drive customer adoption and confidence; lead architectural reviews and performance optimizations throughout customer implementations, ensuring seamless integration with existing security stacks and optimal resource utilization; act as the primary technical liaison for customers post-deployment, providing expert guidance, troubleshooting, and best practices to maximize platform value and long-term success; synthesize field insights from customer engagements into structured feedback for Product and Engineering teams, directly influencing roadmap priorities and feature enhancements; contribute to the internal knowledge base by documenting best practices, troubleshooting guides, and use case templates to scale the Forward Deployed Engineering function as the team grows; collaborate closely with sales, product, and engineering teams to align technical solutions with customer business outcomes, ensuring alignment between technical execution and strategic goals; and continuously stay current on emerging threats, AI advancements, and cloud security trends to maintain credibility as a technical expert in fast-evolving environments.
• You will have the unique opportunity to shape the foundation of a new function within a high-impact startup, gaining deep exposure to enterprise security operations, AI/ML systems in production, and cross-functional product development—accelerating your growth as a technical leader who thrives at the intersection of cutting-edge technology and real-world customer impact.
• Through this role, you will develop rare expertise in deploying and optimizing AI-driven security platforms in complex enterprise environments, build a robust professional network within the cybersecurity industry, and cultivate the ability to translate sophisticated technical concepts into clear, actionable narratives for diverse audiences—positioning you as a sought-after expert in the growing field of AI-augmented security operations.

🎯 Requirements

• 5-10 years of experience in software or customer engineering roles with a strong emphasis on customer-facing engagements, including technical sales, solutions architecture, or field engineering.
• Proven experience building or supporting security products, with a deep understanding of security operations workflows (e.g., SIEM, SOAR, threat detection, incident response).
• Hands-on experience with AI systems, machine learning models, and agentic frameworks, including model training, monitoring, and integration into production systems.
• Proficiency in multiple programming languages such as TypeScript, Go, and Python, with ability to read, modify, and debug code in customer environments.
• Familiarity with deploying and managing applications on major cloud platforms (AWS, Azure, or GCP), including infrastructure-as-code, containerization, and CI/CD pipelines.
• Exceptional communication skills, with the ability to translate highly complex technical concepts into clear, compelling narratives for both technical stakeholders (e.g., engineers, architects) and non-technical audiences (e.g., CISOs, security managers).

🏖️ Benefits

• Fully remote work arrangement with flexibility to operate from anywhere in the United States, enabling work-life balance and geographic freedom.
• Opportunity to join a high-growth, mission-driven startup at the forefront of AI-powered cybersecurity, with significant equity potential and impact.
• Access to cutting-edge technology stack including advanced AI/ML frameworks, cloud-native tools, and modern development practices.
• Collaborative, fast-paced, and innovative culture that values autonomy, ownership, and continuous learning.
• Professional development support including access to training, conferences, and certifications relevant to AI, cloud security, and enterprise software.
• Competitive compensation package including base salary, performance bonuses, and comprehensive health and wellness benefits.

Skills & Technologies

Python

AWS

Azure

Remote

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Crogl Inc.

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About Crogl Inc.

Crogl is a B2B SaaS platform that provides automated website monitoring, testing, and alerting for uptime, performance, and user-experience issues. It continuously crawls sites, simulates user journeys, and delivers real-time notifications via Slack, email, and webhooks so engineering and product teams can detect and fix problems before customers notice. The service supports synthetic monitoring, transaction checks, page-speed tracking, and detailed analytics dashboards to help organizations maintain reliable web applications and improve overall digital quality.

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