Forward Deployed Product Manager (NC)

Fractional AI Inc.

Job Overview

Location

Raleigh-Durham-Chapel Hill Area

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end customer relationship as the primary point of contact, building trust across all organizational levels and candidly communicating tradeoffs on AI-powered solutions.
• Translate ambiguous business goals — such as automating medical coding, improving customer service, or building data connectors from API docs — into crisp problem statements, user journeys, and measurable success metrics in collaboration with clients.
• Define product requirements, PRDs, and evaluation criteria for AI systems, turning messy, unstructured needs into clear technical specifications for engineering teams.
• Drive execution across multiple AI product initiatives simultaneously, managing planning cycles, daily check-ins, risk tracking, and cross-functional coordination between customers, engineers, designers, and internal Fractional teams.
• Act as a forward-deployed operator by jumping into gaps — writing SQL queries, drafting support playbooks, or leading last-minute executive demos — to ensure projects stay on track and deliver real business impact.
• Engage in early-stage, vague client conversations to help founders and sales teams uncover real pain points, sketch solution approaches in real time, and identify expansion opportunities beyond initial scope.
• Lead adoption and change management efforts by working directly with client teams on rollout, training, and enablement to ensure AI systems are actively used and integrated into workflows.
• Bring clarity and judgment during ambiguity, reframing problems, holding the line on quality, and articulating clear plans when requirements shift or stakeholders are misaligned.
• Ship two to three AI-powered products per year in a fast-paced environment, with high autonomy but tight timelines, learning from dozens of other projects and contributing to Fractional’s evolving product playbooks.
• Work at the frontier of LLMs and AI tooling, experimenting with cutting-edge models and workflows, and overusing AI in your own processes to drive efficiency and innovation.
• Maintain a bias for action and ownership, rolling up your sleeves to solve problems directly rather than delegating, whether that means debugging a data pipeline or drafting a client-facing presentation.
• Thrive in high-intensity, ambiguous environments where projects are often "we haven’t done this before," requiring rapid learning, juggling multiple clients, and making decisions with incomplete information.
• Bring structured problem-solving skills to transform whiteboard discussions with executives into clear, actionable engineering documents without losing strategic context.
• Contribute to company culture by embodying values of overdelivering, overusing AI, and over-engineering the team experience — prioritizing what makes Fractional a better place for its people.

🎯 Requirements

• 4–8 years of experience in product management, consulting, or implementations with customer-facing, high-stakes projects involving ambiguous goals and misaligned stakeholders.
• Proven track record of building and shipping products with engineers and designers across multiple cycles, including running execution rhythms like stand-ups, planning, and retros without process theater.
• Strong structured problem-solving and communication skills: ability to turn chaos into clear plans, from executive-level whiteboarding to detailed engineering documentation.
• Bias for action and ownership: willingness to do whatever it takes — from writing SQL to leading demos — to unblock progress and deliver results.
• Comfort with ambiguity and intensity: ability to manage multiple clients, prioritize under uncertainty, and thrive in fast-paced, "first-of-its-kind" AI projects.
• Curiosity about AI and willingness to learn quickly; no deep AI expertise required on day one, but must actively experiment with AI tools in your own workflow.

🏖️ Benefits

• Competitive Compensation Package aligned with experience and skills.
• 401k with company matching.
• Unlimited PTO.
• Comprehensive Medical, Dental, and Vision Coverage.
• Health FSA for out-of-pocket medical expenses.
• Commuter Benefits.
• Life Insurance.
• Regular Team Events and Activities.

Skills & Technologies

Product Management

Remote

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Fractional AI Inc.

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About Fractional AI Inc.

Fractional AI is a technology company specializing in AI-powered solutions for the financial services industry. Their platform leverages artificial intelligence to provide advanced analytics, risk management, and operational efficiency tools for investment firms, banks, and other financial institutions. By offering fractional access to sophisticated AI capabilities, they enable clients to make data-driven decisions, optimize portfolios, and enhance regulatory compliance. The company focuses on democratizing access to cutting-edge AI, making powerful financial intelligence accessible to a broader range of market participants and driving innovation in fintech.

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